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  #1  
Old 12-07-2011, 09:16 AM
jeffinCT jeffinCT is offline
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Ouch my 2010 CERVELO R3 Cracked

Only 400 miles. I should go back to a Moots.

http://www1.snapfish.com/snapfish/th...NAME=snapfish/

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  #2  
Old 12-07-2011, 09:25 AM
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AngryScientist AngryScientist is offline
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story?

jra?
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  #3  
Old 12-07-2011, 09:29 AM
Climb01742 Climb01742 is offline
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sadly it seems that part of the cervelo business model is to outsource quality control to customers, asking them to find defective frames. on the upside, cervelo replaces everything but can be frustrating to be a cervelo owner.
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  #4  
Old 12-07-2011, 09:29 AM
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znfdl znfdl is offline
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Quote:
Originally Posted by jeffinCT
Only 400 miles. I should go back to a Moots.

http://www1.snapfish.com/snapfish/th...NAME=snapfish/

jeffin, I have been becoming less and less a fan of carbon. I know other materials also crack, but carbon seems to crack more often.

I cracked two FSA SRM cranks in three years......
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  #5  
Old 12-07-2011, 09:30 AM
binouye binouye is offline
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I hope there was no crash involved, or no injuries to riders.

At least most carbon failures are repairable -- velonews posted something recently about places that repair carbon frames -- but I second the thought to head back to Ti!
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  #6  
Old 12-07-2011, 09:39 AM
Z3c Z3c is offline
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I am certainly no expert but after looking at the pics I would say there is a reasonable chance that your crack is just the paint. There is a lot of carbon in that area so I think it would take a lot to crack it. I would take the pics to your dealer and let them send them in. Mark both ends with a sharpie and ride it. The marks will allow you see if the "crack" grows..

Good luck!
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  #7  
Old 12-07-2011, 09:46 AM
lhuerta lhuerta is offline
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I have cracked four R-series frames in the last 24 months (all pre-2011 BBRight)...all cracked at the BB just like yours. If you visit the Cervelo forum you will see hundreds of others report the same issue with the R-series frames (all with cracks at BB).

Cervelo has never taken more then 10 days to issue a full frame/fork replacement with no questions asked. In fact they even upgraded my frame along the way. Their customer service is quite strong, unfortunately they have caused a lot of problems for those who have to keep paying a shop wrench to tear down and rebuild their bike. For me its not an issue because its the only time I really get to work on my bike.

Take it to your local Cervelo dealer, have them get the warranty replacement process started including sending pics immediately up to Toronto, then you need to follow-up with Cervelo directly and make sure they forwarded pics to Toronto and got the replacement approved. Shouldn't take more then a few days to get approved and then Cervelo will send out the replacement frame to the shop. In your case you will get a 2011 or 2012 with the new BBRight, which depending on what crank you are using, you may have to switch up (see BBRight compatible BB systems at bbright.net)

If you are not the original owner you are up the creek...

Good luck,
Lou
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  #8  
Old 12-07-2011, 09:49 AM
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dancinkozmo dancinkozmo is offline
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Note to self.....NEVER buy a used cervelo
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  #9  
Old 12-07-2011, 10:04 AM
old_fat_and_slow old_fat_and_slow is offline
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Do you have to have a Snapfish account to see the photos?

All I see is a small version of photo 1, and can't access the other photos?

Yes, I am techno-challenged.
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  #10  
Old 12-07-2011, 10:24 AM
rain dogs rain dogs is offline
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Quote:
Originally Posted by dancinkozmo
Note to self.....NEVER buy a used cervelo
I guess this is true with most, if not all manufacturers. But your point is a good one, that if this frame is prone to failure you're dancing with the devil if you buy a used R3.
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  #11  
Old 12-07-2011, 10:48 AM
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BumbleBeeDave BumbleBeeDave is offline
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This is why . . .

Quote:
Originally Posted by old_fat_and_slow
Do you have to have a Snapfish account to see the photos?

All I see is a small version of photo 1, and can't access the other photos?

Yes, I am techno-challenged.
. . . I use Picasa.

BBD
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  #12  
Old 12-07-2011, 10:49 AM
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Quote:
Originally Posted by jeffinCT
Only 400 miles. I should go back to a Moots.

http://www1.snapfish.com/snapfish/th...NAME=snapfish/


Why yes, you should.
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  #13  
Old 12-07-2011, 11:03 AM
that guy that guy is offline
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A friend just had a carbon mountain bike repaired by Calfee. Cost him $175 and took about 2-3 weeks. That's cheaper than repairing steel!
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  #14  
Old 12-07-2011, 11:11 AM
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..hence the need for 2 bikes
cheers
sorry to hear about the crack
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  #15  
Old 12-07-2011, 11:14 AM
lhuerta lhuerta is offline
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I doubt this case is a $175 repair job....crack at tube joints/lugs are much more difficult and costly to repair, if at all repairable. In this case, the repair will likely require removal of BB threaded insert/sleeve and be much more involved then a cracked tube. Lou
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