Know the rules The Paceline Forum Builder's Spotlight


Go Back   The Paceline Forum > General Discussion

Reply
 
Thread Tools Display Modes
  #1  
Old 11-23-2015, 07:52 PM
Tony T's Avatar
Tony T Tony T is offline
Senior Member
 
Join Date: Feb 2012
Posts: 6,160
Quote:
Originally Posted by e-RICHIE View Post
Was Greg still in downtown Bethel?
The note mentioning the Depot made me wonder if they moved.
Yes. 5 Depot Place Bethel.
(was) A great shop at an old RR Depot:


…probably will now be a Starbucks

Last edited by Tony T; 11-23-2015 at 07:58 PM.
Reply With Quote
  #2  
Old 11-23-2015, 08:01 PM
kmla320 kmla320 is offline
Senior Member
 
Join Date: Sep 2009
Posts: 375
Sad to see it go out like this.
Reply With Quote
  #3  
Old 11-23-2015, 08:20 PM
54ny77 54ny77 is offline
Senior Member
 
Join Date: Jul 2009
Posts: 13,018
Wow that's a cool space.

Too bad for the shop.

The internet has been one massively disrupting vehicle in the world.

Who could have imagined it being what it has become, and the industries surrounding it (or entirely supported by it).



Quote:
Originally Posted by Tony T View Post
Yes. 5 Depot Place Bethel.
(was) A great shop at an old RR Depot:


?robably will now be a Starbucks
Reply With Quote
  #4  
Old 11-23-2015, 08:31 PM
jischr's Avatar
jischr jischr is offline
Senior Member
 
Join Date: Oct 2009
Location: St. Louis, MO
Posts: 540
This weekend I went to my LBS for a 10S chain. They offered a Tiagra for $40. It took 3-4 minutes for the guy to find it but I bought it with the thought that I was paying the guys salary. I could have driven a couple miles further, paid $5 more at REI, and gotten Ultegra. Or paid $17 for Tiagra on the internet, plus shipping. The LBS is convenient, but if time isn't critical I tend to look elsewhere.
Reply With Quote
  #5  
Old 11-23-2015, 08:34 PM
old fat man's Avatar
old fat man old fat man is offline
but not really
 
Join Date: Aug 2005
Posts: 4,013
Quote:
Originally Posted by jischr View Post
This weekend I went to my LBS for a 10S chain. They offered a Tiagra for $40. It took 3-4 minutes for the guy to find it but I bought it with the thought that I was paying the guys salary. I could have driven a couple miles further, paid $5 more at REI, and gotten Ultegra. Or paid $17 for Tiagra on the internet, plus shipping. The LBS is convenient, but if time isn't critical I tend to look elsewhere.
Nothing about your example makes me think the lbs is convenient.
Reply With Quote
  #6  
Old 11-23-2015, 08:38 PM
Louis Louis is offline
Boeuf Chaîne
 
Join Date: Dec 2003
Location: St. Louis MO
Posts: 25,498
Quote:
Originally Posted by old fat man View Post
Nothing about your example makes me think the lbs is convenient.
I don't think 3-4 minutes is too much. Price wasn't cheap, but other than that...

If you need something for tomorrow's ride, then the LBS is super-convenient.
Reply With Quote
  #7  
Old 11-23-2015, 08:56 PM
shovelhd's Avatar
shovelhd shovelhd is offline
Senior Member
 
Join Date: Dec 2011
Location: Western MA
Posts: 6,379
It's very sad to hear this.

2016 will be interesting, seeing where these racers end up. There were some very, very good riders on that club.
Reply With Quote
  #8  
Old 11-23-2015, 09:05 PM
AngryScientist's Avatar
AngryScientist AngryScientist is offline
Administrator
 
Join Date: Mar 2010
Location: northeast NJ
Posts: 33,228
tough situation.

in all honesty, i have no idea how even the best bike shops stay in business. by the time they pay a mechanic and some front help, pay rent and utilities, how to make a living out of what's left?

that's a whole lot of tubes and tune-ups you gotta sell.

i dont know what the answer is, but i definitely see how it can be a problem.
Reply With Quote
  #9  
Old 11-24-2015, 02:06 AM
beeatnik beeatnik is offline
Senior Member
 
Join Date: Jan 2011
Posts: 5,897
It's unexplanatory

Quote:
Originally Posted by AngryScientist View Post
tough situation.

in all honesty, i have no idea how even the best bike shops stay in business. by the time they pay a mechanic and some front help, pay rent and utilities, how to make a living out of what's left?

that's a whole lot of tubes and tune-ups you gotta sell.

i dont know what the answer is, but i definitely see how it can be a problem.
http://www.pasadenastarnews.com/busi...op-in-pasadena
Reply With Quote
  #10  
Old 11-24-2015, 10:25 AM
BobbyJones BobbyJones is offline
Senior Member
 
Join Date: Sep 2009
Posts: 2,343
Absolutely right. Greg should've looked into the whole coffee / bike shop combo from the get go!

Quote:
Originally Posted by Tony T View Post
Yes. 5 Depot Place Bethel.
(was) A great shop at an old RR Depot:


?robably will now be a Starbucks
Reply With Quote
  #11  
Old 11-24-2015, 04:06 PM
binxnyrwarrsoul's Avatar
binxnyrwarrsoul binxnyrwarrsoul is offline
Senior Member
 
Join Date: Jun 2010
Location: SW CT, Queens/Brooklyn NY, Bizarro World
Posts: 6,189
Quote:
Originally Posted by BobbyJones View Post
Absolutely right. Greg should've looked into the whole coffee / bike shop combo from the get go!
There's an artisan coffee house nearby and TWO Starbuck's in/near Bethel. Greg was a very knowledgeable, passionate owner. I've supported the shop, patronized it and have had a lot of work done there including having wheels built by a former mechanic. Some of the best handbuilts I've ever ridden. Why did he close, that's a question you'd have to ask him. Oh and I live in Bethel and don't work for IBM and I'm not a banker etc. Bethel isn't defined by Wikipedia, come visit, then you'll get the gist. The local demo had little to do with this. Again a true shame, the shop and Greg will be missed.

Last edited by binxnyrwarrsoul; 11-24-2015 at 04:10 PM.
Reply With Quote
  #12  
Old 11-24-2015, 04:51 PM
cfox cfox is offline
Senior Member
 
Join Date: Jul 2009
Posts: 1,504
I live 5 minutes from the place, and while it's a shame it's closing, I'm not surprised. They were a very race oriented shop, and did TONS to promote the local racing scene/culture, but at the same time, the staff was very dismissive and standoffish if you weren't part of the local crowd. As much as the local racers loved the place, they had a reputation for pretty crappy service for your average schmo. Unfortunately, the internet is a candy store of savings for the exact customer they were trying to cultivate. Racer dude has a hard time passing up half price parts, while average schmo is heading to Ridgefield to buy a $1,000 Felt for his 8yr old (Ridgefield Bike Co. can't keep enough fancy kids bikes in stock). And average schmo will be bringing that Felt back every time the tire pressure is low. I think a race oriented shop with knowledgeable customers is a tough go in the internet age.
Reply With Quote
  #13  
Old 11-24-2015, 05:22 PM
Seramount's Avatar
Seramount Seramount is offline
Senior Member
 
Join Date: May 2007
Location: Austin TX
Posts: 2,499
Quote:
Originally Posted by cfox View Post
...the staff was very dismissive....they had a reputation for pretty crappy service for your average schmo.
and there you have it...

shops that act like they're doing the customer a favor by working on their bike create their own destiny.
Reply With Quote
  #14  
Old 11-24-2015, 07:04 PM
bigbill bigbill is offline
Senior Member
 
Join Date: Feb 2006
Location: Hackberry, AZ
Posts: 3,790
The closest shop to me is more than an hour away. Factor in that all my stuff is campy, that shop can't do anything for me anyway. There is a place for shops, especially in service, but they have to service all kinds of bikes and drivetrains. The locals all ride SRAM or Shimano and are willing to hop in their cars and drive 90 minutes to have a broken cable replaced. I fix a lot of local bikes and keep stuff like cables, housings, tires, and chains in my garage. When I order parts, I usually add in some stuff the locals will need. I just charge them a few bucks over what I paid.

I wish there were good shops everywhere, but the direction that cycling has gone in the past decade has promoted just a couple of brands that don't speak to each other. Along with that is service aligned to a brand and dinosaurs like me that ride steel bikes end up doing our own work. I need a shop for headsets and occasional wheel issues. I need to learn wheels.
Reply With Quote
  #15  
Old 11-24-2015, 07:07 PM
thunderworks thunderworks is offline
Senior Member
 
Join Date: Mar 2013
Location: NE Kansas
Posts: 749
I don't know anything about this shop other than what I've read in this thread. I have no opinion about either the skills or deficiencies, if any that the store brought to the market place they served.

I do however, have some perspective on the retail bike business. I owned a bike shop for over twenty years. My store was successful in its market. I earned a good living from the store and it supported 11 employees at its peak.

The store was a broad spectrum store. We served the serious enthusiast, offering "pro" level frames and bikes. We also served the entry level buyer, offering beginning price points. . . We organized rides for our customers, promoted sales and events, treated everyone who walked in the door as a potential revenue generator.

We made money in the middle part of the market - People who wanted safe, fun, reliable bicycles, but who weren't necessarily "bikies." We did not sponsor racers or athletes who wanted discounts. We did not promote races. We promoted "rides" that encouraged a broad cross section of people to ride their bikes.

We had an excellent service department. We charged a lot for our work, but stood behind it with a satisfaction guarantee.

Bottom line to me is that I think there is still a place for the LBS in our culture, but I believe that the economics are such that the money is made in the middle of the spectrum that is not represented by your typical forumite. They are not shoppers on Ribble. They are not pro bike buyers. The high end, fun hardware niche is not consistently profitable. While a shop might want to represent that niche of the industry because it's fun and it keeps employees interested and happy, the money is made elsewhere. . .specifically the non tech-savvy, service dependent buyer.

All of the above, just my opinion . . .
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 02:48 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.