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  #1  
Old 01-10-2019, 06:11 PM
Joe Remi Joe Remi is offline
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Quote:
Originally Posted by Burnette View Post
Rivendell is under the impression that if they deviate from what they did last year that they would lose past clients.

Do you think they could change some offerings and keep your patronage?
Yes. I just don't think they're asking for my opinion on how to run the business.
  #2  
Old 01-10-2019, 06:16 PM
Burnette Burnette is offline
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Thank You

Quote:
Originally Posted by Joe Remi View Post
Yes. I just don't think they're asking for my opinion on how to run the business.
They should value their customers opinions and even I agree with some of your ideas.

So they are wrong that change would lose at least you as a customer. It's as if they have locked themselves into an unnecessary corner based on an assumption that their customers want them to be that way.
  #3  
Old 01-10-2019, 06:28 PM
Joe Remi Joe Remi is offline
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Quote:
Originally Posted by Burnette View Post
They should value their customers opinions and even I agree with some of your ideas.

So they are wrong that change would lose at least you as a customer. It's as if they have locked themselves into an unnecessary corner based on an assumption that their customers want them to be that way.
I think it's more a matter of one guy runs it and he wants it the way it is. Like, if it's different he'd rather not do it. So he does his thing and we either roll with it or go buy stuff somewhere else. I don't see a problem with his decisions or ours.
  #4  
Old 01-10-2019, 06:32 PM
Burnette Burnette is offline
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Different

Quote:
Originally Posted by Joe Remi View Post
I think it's more a matter of one guy runs it and he wants it the way it is. Like, if it's different he'd rather not do it. So he does his thing and we either roll with it or go buy stuff somewhere else. I don't see a problem with his decisions or ours.
But as a customer you differ on his stay the course plan and he believes he can't change because of his customers.
  #5  
Old 01-10-2019, 06:37 PM
Joe Remi Joe Remi is offline
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Quote:
Originally Posted by Burnette View Post
But as a customer you differ on his stay the course plan and he believes he can't change because of his customers.
Yes, we disagree. I consider Grant a friend, but we're both headstrong individuals who tend to drop our stakes and stand our ground. I don't expect him to agree with me on every point anymore than I expect you to.
  #6  
Old 01-10-2019, 06:48 PM
Burnette Burnette is offline
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Understood

Quote:
Originally Posted by Joe Remi View Post
Yes, we disagree. I consider Grant a friend, but we're both headstrong individuals who tend to drop our stakes and stand our ground. I don't expect him to agree with me on every point anymore than I expect you to.
I share a steadfastness too, so I appreciate the relationship you share and the understanding bewteen you.

So, since it's not an option to change to generate more revenue, for he won't change to raise money, it's a matter of how big you can be as far as employees and inventory based upon how many customers and revenue numbers you had yesterday.

So it's a simple math problem, you recieve X dollars revenue due to the type of offerings you have, this allows you to only have X number of employees and inventory.

Square the numbers and the issue goes away, albeit with less staff and inventory.

Last edited by Burnette; 01-10-2019 at 06:54 PM.
  #7  
Old 01-10-2019, 07:03 PM
54ny77 54ny77 is offline
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Exactly.

The problem is, he's hitting up customers to support the liquidity needs of the business. Hey, if it works, why not.

In other words it's really game over, albeit delayed.

The biz, sadly, seems to have run it's course....at least in it's current construct.

That's sad to watch unfold regardless, because it's a business with employees who depend on the decisions of it's leader.

I hope they figure it out. This thread attracted some eyeballs for sure, including mine. If there was something of interest on the site I'd gladly buy it, but there isn't. Hopefully others are in the opposite position and found something new. Heck, if I lived in my old house, I'd have bought an axe just for the heck of it!!!


Quote:
Originally Posted by Joe Remi View Post
I think it's more a matter of one guy runs it and he wants it the way it is. Like, if it's different he'd rather not do it. So he does his thing and we either roll with it or go buy stuff somewhere else. I don't see a problem with his decisions or ours.

Last edited by 54ny77; 01-10-2019 at 07:06 PM.
  #8  
Old 01-10-2019, 06:18 PM
pbarry pbarry is offline
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Join Date: Jan 2013
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I get the feeling they-Riv are not interested in anyone's opinion but their own, but I could be wrong.

Have they done a survey of their loyal customers? There's a lot to be gleaned from asking some of the questions posed here. Just sayin. No idea if they've already done this.
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