FedEx/UPS Strikes Again!!!!

[choke]

I have found that FedEx is pretty good for the most part but this ongoing saga makes my head hurt. All of these places are no more than 60 miles from each other.

11/17/2017 - Friday
10:54 pm Departed FedEx location FEDEX SMARTPOST City A

2:14 pm Arrived at FedEx location FEDEX SMARTPOST City A

11/16/2017 - Thursday
5:14 am Departed FedEx location City B

5:07 am Arrived at FedEx location City B

11/15/2017 - Wednesday
10:59 pm Departed FedEx location City A

4:43 pm Arrived at FedEx location City A

1:19 am Departed FedEx location FEDEX SMARTPOST City A

11/14/2017 - Tuesday
3:13 pm Arrived at FedEx location FEDEX SMARTPOST City A

2:01 pm In transit to U.S. Postal Service in my town

6:25 am Departed FedEx location City B

6:18 am Arrived at FedEx location City B

2:02 am Departed FedEx location City A

11/13/2017 - Monday
3:49 pm Arrived at FedEx location City A

3:01 am Shipment information sent to U.S. Postal Service

12:27 am Departed FedEx location FEDEX SMARTPOST City A

11/12/2017 - Sunday
9:01 pm Arrived at FedEx location FEDEX SMARTPOST City A

[zmudshark]

Originally Posted by choke

I have found that FedEx is pretty good for the most part but this ongoing saga makes my head hurt. All of these places are no more than 60 miles from each other.

11/17/2017 - Friday
10:54 pm Departed FedEx location FEDEX SMARTPOST City A

2:14 pm Arrived at FedEx location FEDEX SMARTPOST City A

11/16/2017 - Thursday
5:14 am Departed FedEx location City B

5:07 am Arrived at FedEx location City B

11/15/2017 - Wednesday
10:59 pm Departed FedEx location City A

4:43 pm Arrived at FedEx location City A

1:19 am Departed FedEx location FEDEX SMARTPOST City A

11/14/2017 - Tuesday
3:13 pm Arrived at FedEx location FEDEX SMARTPOST City A

2:01 pm In transit to U.S. Postal Service in my town

6:25 am Departed FedEx location City B

6:18 am Arrived at FedEx location City B

2:02 am Departed FedEx location City A

11/13/2017 - Monday
3:49 pm Arrived at FedEx location City A

3:01 am Shipment information sent to U.S. Postal Service

12:27 am Departed FedEx location FEDEX SMARTPOST City A

11/12/2017 - Sunday
9:01 pm Arrived at FedEx location FEDEX SMARTPOST City A

Smartpost is the key word.

That is an extreme economy service. USPS does the last mile at a controlled rate.

[C40_guy]

Originally Posted by davidb

The rear derailleur was not removed for shipment. In fairness to the shipper do you have any pictures of the packing job. An Iron Case from Trico will ship UPS/FedEx. Just tape the label to the outside. Not questioning the damage or ones feelings.

Second on the Iron Case.

However, I think my Iron Case has grown over the years. It used to ship for $40 or so each way, last time I checked it was $150.

The case just slightly measures oversize. If it were a hair smaller it would still ship for $50-60.

I also think that Fedex has gotten a lot better (worse?) with regard to measuring the box. I did catch them, at one point, with ludicrous measurements...something more square than rectangular!

[MrCannonCam]

I agree on most people's views on the better packing etc I'm on your side...

Buttttttttt throwing it out there as it'd make most of you cringe...

I worked at a Specialized dealer, you guys should see how little packing Specialized uses on their bikes. We've gotten $8500 S-Works Tarmacs in with just small plastic protecting the RD, minimal on the frame, no more packing than the base Allez, very minimal.

While their packing is strategic in a way, I still go overboard selling used bikes in my packing. Especially with carbon frames, I don't like taking any chances with any exposed areas that could be subject to an impact. Especially with FedEx's track record of late....

[BRad704]

My last bike was a new Raleigh via eBay and the packing was impressive, although my experience is limited. Everything was very methodically placed and secured.

Delivered by FedEx with only one nick in the bar tape. I can live with that.


Sent from my iPhone using Tapatalk

[CAAD]

Originally Posted by MrCannonCam

I agree on most people's views on the better packing etc I'm on your side...

Buttttttttt throwing it out there as it'd make most of you cringe...

I worked at a Specialized dealer, you guys should see how little packing Specialized uses on their bikes. We've gotten $8500 S-Works Tarmacs in with just small plastic protecting the RD, minimal on the frame, no more packing than the base Allez, very minimal.

While their packing is strategic in a way, I still go overboard selling used bikes in my packing. Especially with carbon frames, I don't like taking any chances with any exposed areas that could be subject to an impact. Especially with FedEx's track record of late....

Same with the factory packaging of most Trek's. BUT they come freight, on a pallet, the entire truck is just bikes, nothing stacked. The project one bikes have nice boxes with velero straps and so on. But again they arrive with a freight shipment with just bikes. Trek knows they can minimally package these things because the freight is controlled from source to destination.

[dave thompson]

Having shipped many bikes and frames I found the keys to keeping the contents of the box in good shape was; 1: keep the bike/frame from moving around inside and 2: most importantly keep the box from being crushed or collapsing by hot gluing stiff cardboard tubes cut to the correct length in strategic locations inside the box. I generously pad the frame with pipe insulation and then glue the aforementioned cardboard tubes at the top tube/seat tube, top tube head tube and seat tube/down tube bottom bracket junctions. If done properly it prevents the bike/frame from moving and the box from being collapsed. If necessary I’ll also glue cardboard tubes inside the seat stay/chain stay junction and in corners of the box where I think possible damage may occur.

Because the bike box freight charge isn’t based on weight, I’ll glue the tubes anywhere I can.