Garmin 510 - Frozen Screen Problem - Help

[eolson124]

My Garmin 510 is frozen in the mode of "saving" the last ride. That is, the screen shows that the device is stuck in an infinite loop (i.e., the turning save scroll) that I cannot break. I let the Garmin "save" until the battery dies, and then charged in back up; upon turning the device on, it immediately reentered the infinite save loop. I tried using the Garmin app (with the device connect to my computer), but this did not work. I cannot locate a physical reset button (i.e., a hard reset) on the device.

All helpful suggestions are appreciated. Thanks. EWO

[echelon_john]

Get a Bolt?

Originally Posted by eolson124

My Garmin 510 is frozen in the mode of "saving" the last ride. That is, the screen shows that the device is stuck in an infinite loop (i.e., the turning save scroll) that I cannot break. I let the Garmin "save" until the battery dies, and then charged in back up; upon turning the device on, it immediately reentered the infinite save loop. I tried using the Garmin app (with the device connect to my computer), but this did not work. I cannot locate a physical reset button (i.e., a hard reset) on the device.

All helpful suggestions are appreciated. Thanks. EWO

[Black Dog]

Originally Posted by eolson124

My Garmin 510 is frozen in the mode of "saving" the last ride. That is, the screen shows that the device is stuck in an infinite loop (i.e., the turning save scroll) that I cannot break. I let the Garmin "save" until the battery dies, and then charged in back up; upon turning the device on, it immediately reentered the infinite save loop. I tried using the Garmin app (with the device connect to my computer), but this did not work. I cannot locate a physical reset button (i.e., a hard reset) on the device.

All helpful suggestions are appreciated. Thanks. EWO

Call Garmin and make sure you start the call feeling very patient.

[shovelhd]

Sounds like a typical Garmin freeze-up. If you are willing to lose some data, your best bet is to do a hard reset. Press and hold down the Lap, Start, and Power buttons until the boot screen is displayed, then let go. Once it's back up, go into the storage device and delete every .fit (ride) file. You MUST clean out the storage early and often to avoid this condition. If you are not willing to lose data, then call Garmin and have your blood pressure meds ready.

[dem]

What shovelhd said.. sounds like the file system is corrupt.

So even if you get your last .fit file off, you will want to do a hard reset & format. Otherwise weird things will continue to happen.

Eventually you'll get tired of it and go to the Wahoo units.