Dear Sir or Madam,

[johnmdesigner]

Dear Sir or Madam,

Enclosed please find the Joule 2.0 head from my Cycle Ops Phantom trainer. This has worked adequately until recently when I attempted to upgrade the software. The unit then froze with the warning “Waiting for Upgrade, do not disconnect.”
I have waited and waited. I have spent countless hours in chat rooms trying to make this work. I have sent emails pleading for help. Finally in a fit of rage I attacked it with a hammer. My compliments to the case designer – I could not break it. I did manage to eliminate the “Waiting for Upgrade” warning though.
I wanted you to have it. Perhaps you can take it back to your designers and show them what a terrible piece of **** they have created. I cannot even find a replacement on Ebay. Obviously I am not the only one who has been screwed (the chat rooms are full of unhappy customers).
Now I have a worthless, stupid indoor trainer and an injured hand from my violent escapade. I do however have the satisfaction that you now are in possession of your wonderful “Made in America” product (postage at my expense). Serenity now.

Sincerely Yours,

[54ny77]

Solid.

Was there a lithium batter in there by chance?

By the way, have you ever smashed a lithium battery (a standalone battery)?

Now that's an adventure. Especially when it heats up dramatically post-smashing, and then you toss it in a Home Depot homer bucket filled with water (thinking that's a safer alternative vs. putting right in to trash).

[weaponsgrade]

LOL, I think you should go Office Space Printer on it.

[fiamme red]

You should have bought a Hammer instead.

https://www.rei.com/product/109735/c...r-bike-trainer

[Bruce K]

I might have one of these lying around somewhere if you’d like to try again....

I may get even have the newer version of the Joule if it would be compatible....

PM me when your hand is better

BK

[Black Dog]

Originally Posted by weaponsgrade

LOL, I think you should go Office Space Printer on it.

PC Load letter....

[Marc40a]

Originally Posted by 54ny77

Solid.

Was there a lithium batter in there by chance?

By the way, have you ever smashed a lithium battery (a standalone battery)?

Now that's an adventure. Especially when it heats up dramatically post-smashing, and then you toss it in a Home Depot homer bucket filled with water (thinking that's a safer alternative vs. putting right in to trash).

Then you disposed of it properly by taking it to a local E-Waste dropoff or at a business that accepts old batteries, I hope.

[Spaghetti Legs]

Object of that size, it feels better to do the self-toss home run swing with aluminum baseball bat. It’s more majestic.

[Climb01742]

Originally Posted by Spaghetti Legs

Object of that size, it feels better to do the self-toss home run swing with aluminum baseball bat. It’s more majestic.

Ever hit a golf ball with a wooden baseball bat? Man, those puppies fly!

[johnmdesigner]

Originally Posted by Climb01742

Ever hit a golf ball with a wooden baseball bat? Man, those puppies fly!

I really wanted to do a William Burroughs inspired toss with a clay pidgeon arm and a 12 gauge but alas I live in NYC.

[jruhlen1980]

Originally Posted by johnmdesigner

I really wanted to do a William Burroughs inspired toss with a clay pidgeon arm and a 12 gauge but alas I live in NYC.

Probably safer for your wife.

[Climb01742]

Originally Posted by johnmdesigner

I really wanted to do a William Burroughs inspired toss with a clay pidgeon arm and a 12 gauge but alas I live in NYC.

William Burroughs is always a risky role model.

[Spaghetti Legs]

Originally Posted by Climb01742

Ever hit a golf ball with a wooden baseball bat? Man, those puppies fly!

Oh yeah, when I was a kid we’d play pick up baseball games in the local high school field and afterwards would hit golf balls and practice our bat flip and home run trots!

[tctyres]

Send it to the hydraulic press channel guy:
https://www.youtube.com/channel/UCcM...6_1Hwi5-MeiQgw

[johnmdesigner]

Originally Posted by jruhlen1980

Probably safer for your wife.

Poor Joan. What a way to go.