S&S machineworks - order direct?

[AngryScientist]

I emailed them over the weekend, but does anyone know if S&S machineworks sells direct to consumer for small parts? waiting to hear back from them now.

the wheels on my older grey case are completely wrecked, and they claim on the website they have replacement hardware, but the website looks like it hasnt gotten an update in about a decade.

short of that, it looks like i'll have to mcguyver some wheel solution.

[weisan]

what you cookin', angry pal?

[happycampyer]

The website is ancient, but they’re definitely there. I’ve ordered the plastic braces and other parts (TSA net, etc.) directly from them, so it shouldn’t be a problem.

[AngryScientist]

excellent Bill.

That old case has taken a beating since i took possession, and i know Tim put it through it's paces as well. still going though!

[Plum Hill]

Call them.
The company that did my installation left the seals off the couplings. A call to S&S resulted in seals being sent to me, along with a nice chat with the owner.

[Bob Ross]

Originally Posted by Plum Hill

The company that did my installation left the seals off the couplings. A call to S&S resulted in seals being sent to me, along with a nice chat with the owner.

There are supposed to be seals?!?!?

[AngryScientist]

Originally Posted by Bob Ross

There are supposed to be seals?!?!?

i was just thinking the same thing...


???

[adampaiva]

Oh I should call them as well to get the wheels on my s&s case fixed. Let us know how it goes?

[makoti]

Originally Posted by Bob Ross

There are supposed to be seals?!?!?

Originally Posted by AngryScientist

i was just thinking the same thing...


???

Great. Something I'm missing & didn't know it.

[unterhausen]

the seal plates that cover the ends of the tubes? Not retrofittable. I decided to leave them off of my travel bike, I figure that TSA wouldn't like. A lot of builders think the same way.

I saw some couplers for sale recently, and they had o-rings. I'm pretty sure mine didn't come with those either.

[AngryScientist]

Originally Posted by adampaiva

Oh I should call them as well to get the wheels on my s&s case fixed. Let us know how it goes?

they have already gotten back to me. told me replacement wheel assemblies were available and gave me the price per. PM me if you want the price, i'd rather not post it here publicly.

[AngryScientist]

also - i've stretched a section of inner tube over the couplers when riding in super wet weather.

[Plum Hill]

Originally Posted by makoti

Great. Something I'm missing & didn't know it.

Couplers on my frame are internal, not lugged, due to tapered tubes.
Seals are more of a finishing touch.

http://www.sandsmachine.com/guide_cm.htm

[unterhausen]

I wasn't aware of those seals, mine didn't come with them.

[weisan]

Angry pal, another alternative and potentially cheaper route is to get a DIY wheels from Harbor Freight. Shouldn't be that hard to make it work.