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  #1  
Old Yesterday, 05:18 PM
Tim Porter Tim Porter is offline
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Join Date: Apr 2006
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Huge Shout Out for Dave Kirk and Joe Bell

In mid-August, it became apparent that one of my 3 Kirk bikes, while in generally great shape after 14 years, had an Achilles heel: its cable guides under the top tube had corroded and failed, probably due to the salty Newport, Rhode Island atmosphere in which it had spent most of its life.

I emailed Dave and he immediately responded that I should send it to him and that he'd repair the cable guides, check alignment and generally make it all good--at no expense to me. The next step would be that he would send it on to Joe Bell for refinishing.

By the time I got the bike to my home in NY and had the frame stripped and packed into a Bike Flights box, it was Sept. 10. [I posted about sending it away in the Workstand thread here.]

Thirty-eight days later, on Oct. 18, I had the bike back in my hands and it is beautiful! Dave replaced the guides with stainless steel units and confirmed the alignment was still perfect. At least 12 of those 38 days were travel days and there were additional travel days between Bozeman and San Diego, so I'm pretty confident in saying that Dave and Joe turned this bike around in three weeks.

Neither Dave nor Joe charged me a dime for this work. Both said that to them, satisfaction for a lifetime was something they prize, at least as much as satisfying their customers at the time of delivery. Joe made a point of trying to reach me 2 times before I was actually home and on the third call he gave me some advice on building up the bike again so that the places that were rusty might not suffer the same fate again. (Basically don't scrape off any paint in the course of reassembly, such as facing the BB or the head tube.)

I'm thrilled to get one of my most favorite bikes back so quickly. I'm treating it to a new set of Campy 12 speed mechanical/rim brake components and carbon wheels. Big, big thanks to these two masters of the craft for this above and beyond response. Tim

Some pics:





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  #2  
Old Yesterday, 05:26 PM
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Wakatel_Luum Wakatel_Luum is offline
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Nice post!

This is the frame I look at on Dave's website when I dream of a frame from him, custom fillet brazed.

Please post it when you have it rebuilt.
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  #3  
Old Yesterday, 05:30 PM
jds108 jds108 is offline
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Quote:
Originally Posted by Wakatel_Luum View Post
This is the frame I look at on Dave's website when I dream of a frame from him, custom fillet brazed.
No pressure on getting that build together!
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  #4  
Old Yesterday, 05:33 PM
tv_vt tv_vt is offline
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Wow, that's a great story. Kudos to those fine gentlemen.
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  #5  
Old Yesterday, 05:51 PM
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cgolvin cgolvin is offline
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Great story indeed, those are two fine gentlemen who are the top of their craft.
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  #6  
Old Yesterday, 05:52 PM
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verbs4us verbs4us is offline
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Location: Hudson Valley, Noo Yawk
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Had JB work on two bikes. He is the bomb. Not allowed to retire.
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  #7  
Old Yesterday, 07:05 PM
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Bob Ross Bob Ross is offline
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Location: Tucson AZ
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Quote:
Originally Posted by Tim Porter View Post
Thirty-eight days later, on Oct. 18, I had the bike back in my hands ...[snip]... so I'm pretty confident in saying that Dave and Joe turned this bike around in three weeks.

Neither Dave nor Joe charged me a dime for this work.



I am gobsmacked.

Suffice it to say, my very recent experience with Joe Bell's turnaround time was significantly longer than yours.

Significantly.

Also not free.

:::angryface:::



==========

P.S. Great looking frame, congratulations!
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  #8  
Old Yesterday, 07:09 PM
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AngryScientist AngryScientist is offline
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Excellent. Good vibes.
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  #9  
Old Yesterday, 07:11 PM
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charliedid charliedid is offline
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Like
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  #10  
Old Yesterday, 07:36 PM
jasflyfisher jasflyfisher is offline
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Join Date: Oct 2004
Location: North Potomac, MD
Posts: 57
Thanks for sharing your experience with these two consummate professionals. I'm not sure that I'll ever be in the market for a custom frame with custom paint, but Dave and Joe have just demonstrated that cost is only a very small part of value. They both are on the wish list and close to the top, and have just moved up.

And, if you're so inclined, a close up shot of the inlay on the corner of the table would be cool to see.

Wishing you many more happy miles.

Last edited by jasflyfisher; Yesterday at 07:40 PM. Reason: better words
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  #11  
Old Yesterday, 08:13 PM
Spoker Spoker is offline
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14 years! Can’t believe that was free.
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  #12  
Old Yesterday, 08:29 PM
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rwsaunders rwsaunders is offline
Everything is connected
 
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Location: Seaburgh
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Tim Porter is the original good karma gent, so it doesn’t surprise me that some headed back his way…great story.
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  #13  
Old Yesterday, 08:52 PM
Deanhorsfall Deanhorsfall is offline
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This is a great post! Nice to see someone happy and enjoying their bike.
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  #14  
Old Yesterday, 11:13 PM
54ny77 54ny77 is offline
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Awesome!
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  #15  
Old Today, 12:56 AM
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Hilltopwalters Hilltopwalters is offline
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respect.
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