Sram Warranty (ETAP 11 RD) Question

[gcartelli]

Seems as if my long laboring ETAP 11 RD has finally achieved its telos and is a victim of the classic shift error (light blinks, hangar doesn't move. Eventually, maybe, moves and rolls through the cassette). I'm not the original owner and tbh i don't know where to start if I need to make, if its possible to make a warranty request). Has anyone been through the same situation? And any recommendations for a good repair shop in brooklyn?

Things are just piling up this week, yesterday my catalytic cracked! Today my RD.

[many_styles]

Good luck! Maybe you’ll get lucky and SRAM will send you the updated RD.


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[joevers]

We've recently had basically every warranty denied on 11s etap. It's just too old at this point.

Sram is usually really generous with warranties, but maybe a fraction of a percent of etap groups in the wild are actually still covered under warranty and they're closing that door. While it's super expensive, the updated rear derailleur is actually really nice.

[oldpotatoe]

Originally Posted by gcartelli

Seems as if my long laboring ETAP 11 RD has finally achieved its telos and is a victim of the classic shift error (light blinks, hangar doesn't move. Eventually, maybe, moves and rolls through the cassette). I'm not the original owner and tbh i don't know where to start if I need to make, if its possible to make a warranty request). Has anyone been through the same situation? And any recommendations for a good repair shop in brooklyn?

Things are just piling up this week, yesterday my catalytic cracked! Today my RD.

Sure, you can make a warranty request..Have a LBS give them a shout but.......
As above, I think you know the answer.

[WindyCityCy]

What is the updated RD? I assume this works with the etap 11 speed Shifters?

[yinzerniner]

Originally Posted by WindyCityCy

What is the updated RD? I assume this works with the etap 11 speed Shifters?

Updated RD is basically a Red AXS RD that's made to work with 11s etap shifters. It has the updated cage, battery protection and orbit clutch.
https://www.sram.com/en/sram/models/rd-red-e-a2

But you CAN make the new 11s eTap RD work with 12s shifters, just that the RD will still only be 11s
https://support.sram.com/hc/en-us/ar...r-derailleurs-

[R3awak3n]

People here give sram a hard time but its pretty cool that they updated the 11 speed derailleurs and not just let early adopters of etap SOL.

[gcartelli]

Luckily my catalytic was not actually broken and neither was the RD. actually was swapping out an A2 ETAP 11 RD to use it on a new 1x build and though it seemed sort of problematic yesterday, worked flawlessly for about 2 hours today on the road.

[R3awak3n]

lets hope it does not fail right in the middle of a 6 hour ride