eBay buyer wants a return

[guyintense]

Nope, returns accepted. I think no returns would discourage a lot of buyers. I'm willing to sell world wide too.

[makoti]

He's offering to make you whole. Listing costs + shipping (both ways) seems fair. If you're worried about condition, have them take pics to verify. Make the return conditional.

[Pegoready]

Everyone, it’s nice he’s offering to make the OP whole but it’s a hollow gesture. eBay will make you whole with regards to fees once you accept the return (you refund your net, eBay refunds the portion that was your fees). Shipping both ways is on the buyer regardless, in this particular case where he just changed his mind.

The loss here is the OPs time and possibly receiving back a set of shifters in slightly worse shape.

[NHAero]

Haven't heard back from the buyer, or heard from eBay telling me I have to accept the return. I guess no news is good news, although I imagine that given how buyer-friendly eBay is now, that he may have until year 2046 to request a return (and I have to pay 18% interest on the amount during the time elapsed

eBay has paid me the funds to my bank account. I opened a separate account once I had to have a bank account linked to eBay, and I just transferred the funds out of that account. So what actually happens if eBay forces a return? I'm pretty hazy about what happens if there's no money in my bank account.

[rccardr]

Just as an aside, more than once I have offered a return like this to a buyer who subsequently decided to just….let it roll. I believe this is because the buyer was really fishing for a discount, which I’ve never done.

In other words, they bought it, they liked it, they wanted to keep it & were willing to pay the posted price but thought they might be able to get a partial refund.

[jimoots]

Originally Posted by NHAero

Haven't heard back from the buyer, or heard from eBay telling me I have to accept the return. I guess no news is good news, although I imagine that given how buyer-friendly eBay is now, that he may have until year 2046 to request a return (and I have to pay 18% interest on the amount during the time elapsed

eBay has paid me the funds to my bank account. I opened a separate account once I had to have a bank account linked to eBay, and I just transferred the funds out of that account. So what actually happens if eBay forces a return? I'm pretty hazy about what happens if there's no money in my bank account.

It depends on the amount and your banks policy regarding overdrawing an bank account, but it is highly likely that:

1. Ebay will attempt to claw back the funds
2. Your bank will allow them to do so
3. You'll owe your bank money
4. The bank will charge you a penalty fee and interest for the privilege of overdrawing your account

Ebay will clearly communicate the process so you have the opportunity to avoid step 3 and step 4. But if you want to play chicken with them then there's a high chance you'll end up worse off due to the fees the bank will charge for overdrawing your account.

[NHAero]

Originally Posted by jimmy-moots

It depends on the amount and your banks policy regarding overdrawing an bank account, but it is highly likely that:

1. Ebay will attempt to claw back the funds
2. Your bank will allow them to do so
3. You'll owe your bank money
4. The bank will charge you a penalty fee and interest for the privilege of overdrawing your account

Ebay will clearly communicate the process so you have the opportunity to avoid step 3 and step 4. But if you want to play chicken with them then there's a high chance you'll end up worse off due to the fees the bank will charge for overdrawing your account.

Thanks for your insights. Might I hope that there will be some communication from eBay before step 1?

I might call the bank and ask. It's the local bank, not exactly Chase