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#16
06-21-2021, 02:28 PM
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ordered campy SR UT cups in april, still waiting...but i've ordered from them just fine previously. lemme think...i bought my time vxrs from them. Last edited by wallymann; 06-21-2021 at 04:14 PM. 
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#17
06-21-2021, 02:45 PM
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I had a terrible experience with them, the one place I will never buy anything from.
I bought a frame from them and they told me it was out of stock (on their site they have everything but will not tell you they don't have most of it). They took my money and then said the frame was out of stock but they would it in a few weeks. Then became a month, then more, I don't remember but they stringed me a long for a while. Eventually I messaged the company (they sold the bike direct so I was wondering what the deal was since it was available on their site) They told me that their bikes had been out of stock for like a week and that is it, they have had plenty and looked and there was no order placed from glory for my frame. Glory probably did not have enough cash to order the frame so they were stringing me along, probably eventually some other sucker ordered a frame and they used his money and place order for my frame and the other dude would be waiting. This was really bad and now how you should do business and the whole lying thing was not good. I am not the only one that has had problems with them, look online. so I say, STAY AWAY.
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#18
06-22-2021, 12:28 PM
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I had a bad experience with them ordering a groupset. They told me it was available at the end of January, then February, then in March I asked them he it was going to show up. He said maybe sometime in the summer. I cancelled my order and ordered from someplace else. I think they get orders and then order the merchandise.
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#19
06-22-2021, 12:37 PM
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They are real. I just a few minutes away from my house. Not really a shop in the traditional sense. As far as I know, they order direct from suppliers as orders come in. In a way, they are at the mercy of the suppliers being on top of their actual inventory levels. The owner is a nice enough guy and is at the group rides in town. I have no personal experience actually ordering from them though.
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#20
06-22-2021, 12:51 PM
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I was able to cancel order with them pretty easily. I have some SL-K bars coming...should be here Thursday. Thanks for the offer though!
__________________
2003 CSi / Legend Ti / Seven 622 SLX
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#21
06-22-2021, 12:57 PM
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I've ordered a few things from them. No issues.
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#22
06-22-2021, 12:58 PM
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If it's on sale it's in stock. Got my Protone for half off. Thanks Glory Cycles!
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#24
06-22-2021, 01:10 PM
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not sure I would say they are good guys after all the lying.
I mean look at the reviews online https://www.yelp.com/biz/glory-cycles-greenville and they have poor reviews on every site. And with the covid supply problem it is probably even worst.
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#26
07-08-2021, 02:41 PM
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#28
07-08-2021, 02:51 PM
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#29
07-09-2021, 03:29 PM
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I bought a bike from them in dec 2019. It was a price that was advertised so low, that another shop complained to the manufacturer/importer and they made them stop advertising it at that price. I called them and asked for that former price and they agreed. I paid on-line and then I got a run-around. First it was 2 weeks, then 2 more weeks, then a month, then any day now. No one would give me a straight answer. This went on for 5 months (ordered Dec 18 - received May 6), me asking what was the ETA, and then them giving excuses as to why it hasn't arrived and saying should be here in a week or so. I wasn't bothered because I wasn't in a rush- (it was for CX racing). In the end, I was pleased with the bike, and the price I was able to get it for, but I can see how someone else who wanted the bike right now would be extremely pissed off. I'n my case, I was ok with the wait and I was ready to dispute the charge with the credit card company if I needed to take action.
I'd say not great customer service at all. If they had just told me the actual ETA, I would rate them so badly. Having said that, I have bought other (smaller) things from them with no issues.
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#30
07-09-2021, 06:53 PM
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I got a Chris King headset.
They were backordered, but I knew that going into it and they communicated it to me in the sale confirmation email. Price was reasonable, once they got it, they shipped it quickly. Overall, an uneventful experience.
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