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  #1  
Old 12-07-2018, 12:46 PM
dbnm dbnm is offline
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OT: servicing a rolex

If you own a Rolex, where do you send it for service?
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  #2  
Old 12-07-2018, 12:55 PM
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jr59 jr59 is offline
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I can no longer do them. Sorry

They are some of the simplest of watches to do, and I would look local first.

Ken does a good job and is my buddy.

http://www.abouttimewatches.com/index.html
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  #3  
Old 12-07-2018, 01:00 PM
Bentley Bentley is offline
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Rolex Service

So there is the right answer and the right answer.

Not sure what service, but a typical Rolex cleaning, adjustment... generally includes a new crystal and o-rings/seals and pressure test so it can be $1000.

If you get it done by a watchmaker, not Rolex Service Center, it can be done for much less since a crystal replacement is really not always needed. Probably half or less. A good watchmaker will follow the Rolex procedures and use Rolex parts so it’s not much risk.

There are a bunch of good watch sites (Watchuseek) is the one I use and you can probably find a good person to handle the service.

I know a good guy in Houston, Hal Martin, he can take care of you. He sells a lot of high end watches.

Ray
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  #4  
Old 12-07-2018, 01:04 PM
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jr59 jr59 is offline
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Quote:
Originally Posted by Bentley View Post
I know a good guy in Houston, Hal Martin, he can take care of you. He sells a lot of high end watches.

Ray
He sure can.
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  #5  
Old 12-07-2018, 01:09 PM
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AngryScientist AngryScientist is offline
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depends.

how old is the watch and what kind is it? RSC will not service watches over a certain age, so you must go to non OEM service if it's an antique.

i'm in the camp of dont touch it if it's running well. the only think i have done regularly to my expensive autos, including rolex is a pressure test every couple years, since my watches often go underwater. i own a lot of auto dive watches...
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  #6  
Old 12-07-2018, 01:28 PM
echelon_john echelon_john is offline
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Jack Alexyon, International Watch Works
https://www.internationalwatchworks.com
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  #7  
Old 12-07-2018, 01:37 PM
yinzerniner yinzerniner is offline
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Don't know where you live, but if you're OK with mailing it to the West Coast some of the best out there are located in LA and Seattle.

Nesbit's
LA Watchworks
ABC Watchwerks

I've sent a few vintage Omegas and Heuers to Nesbits and can vouch for their expertise.

Also refer to this post at TRF
https://www.rolexforums.com/showthread.php?t=575802

Good luck.
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  #8  
Old 12-07-2018, 02:23 PM
Cat3roadracer Cat3roadracer is offline
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I had service performed at the Mother Ship in NYC. $800 all in, but great communication and the piece looks like new. Rolex recommends service every five years, mine went more than seven.
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  #9  
Old 12-07-2018, 02:32 PM
CDollarsign CDollarsign is offline
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The dealer told me to let him know when my 5 year warranty is almost up on my 2 year old explorer and he would get it serviced under warranty. Banking on that but not sure how 'ethical' it is.
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  #10  
Old 12-07-2018, 03:53 PM
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jpritchet74 jpritchet74 is offline
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It can be sent to Rolex in NYC or serviced by an authorized Rolex jeweler. When my Submariner (built in 1991) stopped working a couple of years ago I had it serviced (new springs, lube, crystal, bezel) by the guy at Rolex in the Wynn Hotel in Las Vegas. I didn't want to deal with shipping it to NYC. Cost was right around $1,000.

I probably could have dealt with someone closer, but that was easier. Long story, but there you go.

I got it back as good as new.
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  #11  
Old 12-07-2018, 03:56 PM
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jpritchet74 jpritchet74 is offline
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Quote:
Originally Posted by Cat3roadracer View Post
I had service performed at the Mother Ship in NYC. $800 all in, but great communication and the piece looks like new. Rolex recommends service every five years, mine went more than seven.
Mine went ~15 years without service before it stopped working and needed service. I wasn't wearing it consistently during that time though.
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  #12  
Old 12-07-2018, 04:11 PM
Blown Reek Blown Reek is offline
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I've found that the interval between service is much greater when the watch is sent to the actual Rolex factory for adjustment, instead of going to Mayors' service center (who are an authorized repair center). The only cost difference is the $80 for shipping, and it might take a month or two longer, but it doesn't go out of adjustment every two years. And fwiw, it's a $800 service.
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  #13  
Old 12-07-2018, 04:22 PM
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Pegoready Pegoready is offline
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Wow, I had no idea, you're out $800 every few years for the privilege of wearing a Rolex? You learn something new everyday...
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  #14  
Old 12-07-2018, 04:29 PM
glepore glepore is offline
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I second Jack Alexyon; he has a backlog but his work is first class and reasonable.
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  #15  
Old 12-07-2018, 04:52 PM
Bentley Bentley is offline
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Quote:
Originally Posted by echelon_john View Post
Jack Alexyon, International Watch Works
https://www.internationalwatchworks.com
Forgot, he has done work on my A Lange and IWC’s. I’d surely trust him with a Rolex.
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