Quote:
Originally Posted by Dromen
Skip forward to arrival of replaced defective rims...white again after a stern reminder to "make sure they are black this time".
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I had 7 forks over the last 4 years arrive with the wrong graphics or steerer or brake mount or dropouts. I got super tired of them shipping the wrong piece. At one point I had a $2k credit on my account. WHY? Cause they would never apply it to my orders. They would just keep billing me again and again. Recently, I ordered one of the K-Edge computer mounts. Guess what they sent me... just the plastic insert. Not the actual mount. Just the plastic insert. I am not super thrilled with their customer service.
01-18-2020, 03:50 PM
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