#1
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Shout out to Planet Bike
Bought a Superflash turbo and the bracket nut wasn't grabbing the screw easily. One email, and a new bracket just arrived. No muss no fuss, just a request. Thumbs up.
(great light too btw) |
#2
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Similar experience for me. Bought some Cascadia fenders that were missing a piece of installation hardware. E-mailed them and had the part in the mail in a few days. Definitely a company that I look to when needing accessories.
Greg |
#3
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I've had good experiences with their stuff. Good to know they take care of problems.
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#4
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solid company. bought many things from them. schwalbe gauge wasn't working - no issues replacing despite past the noted exchange period
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#5
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+1 Great customer service.
I've contacted them a few times, and they are always quick to respond. |
#6
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+1. Planet Bike also offers many replacement parts for their products and ships them for free.
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