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  #1  
Old 10-17-2021, 04:07 PM
elb1974 elb1974 is offline
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Rapha Store NYC - anyone else have negative, and pompous experience?

Walk up to Rapha store on Prince looking for tights that are lighter weight than thermals.

'Greeted' outside, with contemptuous once over by someone who appears to be a sales associate.

I walk in.

A different associate tells me they only have thermal tights, which I do not need.

I look around store at other clothes, in particular winter jerseys.

Contemptuous associate rolls over:

"Can I help you?"

"Yes, looking for tights that I don't think you have but I thought I saw on the site."

"Tights? Are you here for cycling?"

Then my blood boiled.

"I'm in the Rapha store, but I'm here for rock climbing and poetry"

And then I left.

I'm not one to usually complain but, have others had this sort of experience there?

Thanks

Last edited by elb1974; 10-17-2021 at 04:16 PM.
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  #2  
Old 10-17-2021, 04:13 PM
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R3awak3n R3awak3n is offline
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Join Date: Oct 2012
Location: NYC // Catskills, NY
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Always had a great experience there. Couple of super nice baristas and sales people were always nice to me too. Been 2 years since I been there though, since covid hit and I have not really been back to the city.

But hey maybe dude was having a bad day, happens to all of us
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  #3  
Old 10-17-2021, 04:38 PM
peanutgallery peanutgallery is offline
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File story under:

New Yorker Encounters New Yorker.... and send it to NYPost
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  #4  
Old 10-17-2021, 04:46 PM
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Dired Dired is offline
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Originally Posted by peanutgallery View Post
File story under:

New Yorker Encounters New Yorker.... and send it to NYPost

Username checks out.
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  #5  
Old 10-17-2021, 04:49 PM
likebikes likebikes is offline
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feature, not a bug
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  #6  
Old 10-17-2021, 05:11 PM
XXtwindad XXtwindad is offline
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Quote:
Originally Posted by ernestleif View Post
Walk up to Rapha store on Prince looking for tights that are lighter weight than thermals.

'Greeted' outside, with contemptuous once over by someone who appears to be a sales associate.

I walk in.

A different associate tells me they only have thermal tights, which I do not need.

I look around store at other clothes, in particular winter jerseys.

Contemptuous associate rolls over:

"Can I help you?"

"Yes, looking for tights that I don't think you have but I thought I saw on the site."

"Tights? Are you here for cycling?"

Then my blood boiled.

"I'm in the Rapha store, but I'm here for rock climbing and poetry"

And then I left.

I'm not one to usually complain but, have others had this sort of experience there?

Thanks
Rapha Santa Monica has excellent haiku. CGolvin leads a weekly poetry slam.
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  #7  
Old 10-17-2021, 05:15 PM
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e-RICHIE e-RICHIE is offline
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Quote:
Originally Posted by XXtwindad View Post
Rapha Santa Monica has excellent haiku. CGolvin leads a weekly poetry slam.
I know funny.
That’s funny.
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  #8  
Old 10-17-2021, 05:35 PM
Clean39T Clean39T is offline
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Rapha Store NYC - anyone else have negative, and pompous experience?

Quote:
Originally Posted by XXtwindad View Post
Rapha Santa Monica has excellent haiku. CGolvin leads a weekly poetry slam.
Gatekeeping, Rapha
Bibs are not tights - dontcha know?
On your bike, just so.
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Last edited by Clean39T; 10-17-2021 at 05:53 PM.
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  #9  
Old 10-17-2021, 05:47 PM
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reuben reuben is offline
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Quote:
Originally Posted by XXtwindad View Post
Rapha Santa Monica has excellent haiku. CGolvin leads a weekly poetry slam.
An LBS has a dive bar vibe. No cappuccino, just wrenches. I can dig it.
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  #10  
Old 10-17-2021, 05:51 PM
54ny77 54ny77 is offline
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couple years ago before the world went mad, i was in the area and walked in. staff was very friendly. i just pretended i had no idea what the store was, and one associate chatted me up and explained what was what. i admired the merchandising, whoever did the design/build did it very well. if i recall there was a vintage bike in there on display, maybe a 7-eleven/huffy/serotta.

that said, the far better experience was around the corner at pinch chinese. holy smokes that was good. if you're in the area and it's still open, which i sure hope is the case, 2 thumbs up.
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  #11  
Old 10-17-2021, 06:09 PM
openwheelracing openwheelracing is offline
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I had to Google Pinch Chinese. Never been to that area myself. Pictures look absolutely 100% authentic and top notch.
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  #12  
Old 10-17-2021, 06:14 PM
Clean39T Clean39T is offline
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Quote:
Originally Posted by 54ny77 View Post
couple years ago before the world went mad, i was in the area and walked in. staff was very friendly. i just pretended i had no idea what the store was, and one associate chatted me up and explained what was what. i admired the merchandising, whoever did the design/build did it very well. if i recall there was a vintage bike in there on display, maybe a 7-eleven/huffy/serotta.

that said, the far better experience was around the corner at pinch chinese. holy smokes that was good. if you're in the area and it's still open, which i sure hope is the case, 2 thumbs up.

There was a Hampco 7-11 style at the Seattle store for a while..
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  #13  
Old 10-17-2021, 06:16 PM
Clean39T Clean39T is offline
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Quote:
Originally Posted by reuben View Post
An LBS has a dive bar vibe. No cappuccino, just wrenches. I can dig it.

I love the bike-shop / coffee-shop collabro — it’s the future..
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  #14  
Old 10-17-2021, 06:31 PM
rollinslow rollinslow is offline
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Been to the NYC Rapha and had a great experience. Actually went every day for about 3 days to have a coffee and chill. I would let that one-off experience slide.
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  #15  
Old 10-17-2021, 06:43 PM
tuxbailey tuxbailey is offline
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Quote:
Originally Posted by openwheelracing View Post
I had to Google Pinch Chinese. Never been to that area myself. Pictures look absolutely 100% authentic and top notch.
I had to google that too. Now I gotta make that a destination when I visit NYC again.
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