#91
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I've got an affected crank, but my use of said crank is low mileage, so I won't be bringing it in. I'll monitor it myself.
I assume, that Shimano will take care of customers with busted cranks for a number of years...but how long specifically? 10 years? Are there legal constraints on things like this?
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Bikes? Homebuilt lugged steel |
#92
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GRX next??
Reading through this thread and learning that a persistent creaking could indicate a crankset in need of replacement makes me wonder of my creaky GRX Hollowtech crankset will be recalled.
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#93
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My understanding is that at this time, this safety program is open ended.
No end date. BK
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HED Wheel afficianado Age is a case of mind over matter. If you don't mind, it don't matter. |
#94
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Quote:
Maybe...BUT a LOT of shops sell shimano stuff, not all are 'authorized shimano dealers'.. 'maybe' https://road.shimano.com/us/dealers Quote:
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Chisholm's Custom Wheels Qui Si Parla Campagnolo Last edited by oldpotatoe; 09-22-2023 at 06:35 AM. |
#95
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Agree..what shimano SHOULD do is just replace all of them..not this 'inspect'(by whom?) and pat on the butt. It 'may' look great today but may fail next week.
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Chisholm's Custom Wheels Qui Si Parla Campagnolo |
#96
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Shimano is training dealers as to how to inspect for the defect.
I know someone who went through the training yesterday. The cranks must be inspected by one of the Shimano trained dealers to be replaced under this recall BK
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HED Wheel afficianado Age is a case of mind over matter. If you don't mind, it don't matter. |
#97
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Quote:
shimano isn't going to just replace and throw away at the LBS level.
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Chisholm's Custom Wheels Qui Si Parla Campagnolo |
#98
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Quote:
https://forums.thepaceline.net/showp...6&postcount=75 Last edited by RoosterCogset; 09-22-2023 at 06:52 AM. |
#99
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Quote:
As I said above...a one time inspection that passes isn't any guarantee it won't fail in the future. A 'proper' recall is to identify the suspect cranks and replace them all..period..but 760,000 or something cranks?? Gonna get pricey. $50 per? that's still $38million...
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Chisholm's Custom Wheels Qui Si Parla Campagnolo Last edited by oldpotatoe; 09-22-2023 at 07:12 AM. |
#100
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OP
That is not correct Only trained dealers can do the inspection As for shipping costs and needing to send it back before it can be replaced, I will ask those questions BK
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HED Wheel afficianado Age is a case of mind over matter. If you don't mind, it don't matter. |
#101
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Aren't there (as mentioned by Bikincris) 4 instruction videos that covered this somewhere within? Anyway that we can all watch these?
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#102
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Quote:
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#103
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Answers I just got
1- yes, cranks have to go back to Shimano - too many variations between arm length, model, power meter, etc 2- no cost to consumer or shop for shipping either direction 3- labor credit to shop for work performed and credit to consumer for power meter replacement BK
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HED Wheel afficianado Age is a case of mind over matter. If you don't mind, it don't matter. |
#104
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Clarification
If, in the unlikely event that Shimano disagrees, the crank would be returned for reinstallation on the bike. All at no cost to the consumer or the shop BK
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HED Wheel afficianado Age is a case of mind over matter. If you don't mind, it don't matter. |
#105
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Given the complexity of this it would be nice if they published some information on exactly what an owner can look for before going to the hassle of a shop. I have three Dura Ace 9000 cranks in my fleet.
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