#166
|
||||
|
||||
For those of you that have purchased from Orphan Espresso, have you had any issues with communicating with them? I ordered a full o-ring rebuild kit for my Europiccola millenium from them. The kit showed up in a timely manner so no issue there. Upon changing them out the last one I went to install was for the shower screen, but I discovered that the new o-ring has a flat side and a rounded side, the old one was fully rounded. I attempted to put the new one in but it would not go in and stay in. I used the portafilter to seat it but no matter how many times I tried it would just fall out. I ended up putting the old one back in since that wasn't where I was having an issue, but I would still want to replace it. This machine has the Millenium sticker on the bottom and uses a 51mm portafilter basket so I'm sure I ordered the right kit.
I emailed them to describe the situation to see if they had any suggestions or to see if they possibly included the wrong shower screen o-ring in the kit. So far we are going on a week and a half with no response. They were able to process my order and get it sent out within a day so they are on top of that end of things. I tried resending an email yesterday so I'll wait a while and see but so far I'm not imressed with support side of things. W. |
#167
|
|||
|
|||
I have a memory rattling around my brain that for a few years the millennium models did use an o-ring that didn't have a flat side...
|
#168
|
||||
|
||||
Quote:
W. |
#169
|
|||
|
|||
I’ve never gotten a reply when I’ve tried to contact Orphan Espresso.
|
#170
|
||||
|
||||
Quote:
W. |
#171
|
|||
|
|||
Quote:
I am pretty sure it was Home Barista Just checked and they were active 50 minutes ago https://www.home-barista.com/member/orphanespresso/ So they are there Last edited by flying; 12-06-2020 at 01:15 PM. |
#172
|
|||
|
|||
Quote:
https://www.espressocare.com/ |
#173
|
||||
|
||||
Quote:
W. |
#174
|
||||
|
||||
Quote:
Thanks, this was my next action if I ultimately didn't get a response from Orphan Espresso. W. |
#175
|
|||
|
|||
True That
|
#176
|
||||
|
||||
Any update on your Robot's arrival?
|
#177
|
||||
|
||||
Well yes, it’s still in the birthing stage...not really out of diapers. So far I’m struggling with getting a good puck. Shots are short, low pressure build up, some tunneling, some bitterness, you know the drill. By the time my 10 sec pre-infusion is done, the arms are almost down. I have a lot to learn. WDT is next.
__________________
Bike lives matter! |
#178
|
||||
|
||||
Quote:
And what is your dose? |
#179
|
||||
|
||||
Quote:
What are you using?
__________________
Bike lives matter! |
#180
|
|||
|
|||
Quote:
|
Tags |
coffee, espresso |
|
|