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  #1  
Old Yesterday, 08:28 PM
windsurfer windsurfer is offline
Senior Member
 
Join Date: Oct 2017
Location: SB and Central Coast, Ca
Posts: 383
Is Jenson usa useless?

Having a crank failure. Got the new cranks, but need a bb30 bottom bracket to replace the praxis conversion bracket i am using with my failing cranks.

Turns out bb30 with straight 30mm bore has become hard to find...

Found one at Jenson "in stock, ready to ship" most orders to California arrive in 1 day; awesome I thought.

Days later I still don't even have a shipping notice... multiple emails have resulted in no response.

Web sight still says "in stock, ready to ship" most orders to California arrive in 1 day

So frustrating! I just want to go riding.
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  #2  
Old Yesterday, 08:32 PM
Jdm Jdm is offline
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Join Date: Jan 2024
Location: Bay Area
Posts: 259
I ordered from Jenson a few months back and was amazed by their shipping to CA. I ordered tires on Sat and they were delivered on Monday.

Hope your order gets resolved soon.
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  #3  
Old Yesterday, 09:10 PM
deluz deluz is offline
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Join Date: Nov 2021
Location: Encinitas, CA
Posts: 2,035
I have ordered from them multiple times, always fast shipping.
Trying calling them on the phone.
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  #4  
Old Yesterday, 09:24 PM
windsurfer windsurfer is offline
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Join Date: Oct 2017
Location: SB and Central Coast, Ca
Posts: 383
Phone goes straight to voice mail...
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  #5  
Old Yesterday, 10:01 PM
old fat man's Avatar
old fat man old fat man is offline
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Join Date: Aug 2005
Posts: 4,120
I've had that scenario with them too. Maybe they didn't really have it in stock and are waiting for it to arrive from a supplier. Not cool but hopefully you'll still get what you ordered.
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