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Old 08-02-2024, 03:21 PM
Hilltopperny's Avatar
Hilltopperny Hilltopperny is offline
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Join Date: Nov 2015
Location: Lassellsville NY
Posts: 10,423
Bike delivered with lower spec wheels from retailer...what's my recourse?

I took delivery today of a new bicycle. It was at a deep discount, but the wheels that came were even lower spec than the mid level wheels that were listed on both their website and the manufacturers as well. After contacting them about it their response was basically those are the wheels the dealer shipped them with now go pound sand!

I would like to keep the bike, but I have no use for the wheelset other than it is the only set I have with the freehub this set up requires. I could have dealt with the mid tier wheels for a while and would have likely used them until I upgraded, but this oem set is almost 2000 grams and not what was advertised. I am curious as to if I have any recourse or if this is just how business gets done these days?

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Last edited by Hilltopperny; 08-02-2024 at 03:23 PM.
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