Moots trade-up program, $2,000 credit for frame toward a complete bike

[merckxman]

Following received in email today (link: https://moots.com/blog/new-bike-day-...de-up-program/) Sorry for duplicate text.

It’s true, we build bicycles to last a lifetime. There’s no doubt that many of the beloved products we’ve produced since 1981 still make riders smile, 20 and 30 years later. And while Moots owners will tell you they absolutely love their bike, some are curious about how a new premium tubeset, a new geometry, disc brakes, more tire clearance, or an updated parts kit would bring them an entirely new riding joy!

Introducing our “Trade-Up” program – a way for us at Moots to acknowledge the love you have for your bike, and to share our passion of chasing perfection with new bike designs, materials, and updated technology.

We offer Moots owners an opportunity to turn their existing, rideable frame, into a $2,000 credit towards a complete bike direct from Moots! If your current Moots isn’t generating the used-bike value you would like or if selling a second-hand frame is too troublesome, read below to learn about how you can take advantage of this program.

This program applies whether you’re the original owner, or not. There are no model or production year restrictions!


< BACK TO BLOG PAGE

MAY 1, 2024
UNCATEGORIZED

It’s true, we build bicycles to last a lifetime. There’s no doubt that many of the beloved products we’ve produced since 1981 still make riders smile, 20 and 30 years later. And while Moots owners will tell you they absolutely love their bike, some are curious about how a new premium tubeset, a new geometry, disc brakes, more tire clearance, or an updated parts kit would bring them an entirely new riding joy!

Introducing our “Trade-Up” program – a way for us at Moots to acknowledge the love you have for your bike, and to share our passion of chasing perfection with new bike designs, materials, and updated technology.

We offer Moots owners an opportunity to turn their existing, rideable frame, into a $2,000 credit towards a complete bike direct from Moots! If your current Moots isn’t generating the used-bike value you would like or if selling a second-hand frame is too troublesome, read below to learn about how you can take advantage of this program.

This program applies whether you’re the original owner, or not. There are no model or production year restrictions!


How it works:

Inspect your frame – it must be free of cracked welds or large dents. (FYI – There’s a second, detailed inspection later in the process, so be diligent!)
Send us an email to tradeup@moots.com with the following
Your name
Your phone #
3-5 photos of your bike
Full drive side, full non-drive side
Dents, dings, or questionable weld areas
We’ll have a look and give you the thumbs up to ship us your bike. Or we’ll explain why we’re unable to offer you a credit.
Ship us your frame (or complete bike – see FAQ below)
We’ll communicate receipt of your bike and status of your credit via email. Once everything is inspected, we’ll apply your $2,000 credit at the close of purchase of your new bike – if your bike doesn’t qualify for the program, we’ll ship it back to you at our cost.
Ship to:

Moots – TradeUp

2545 Copper Ridge Dr

Steamboat Springs, CO80487

CALL TODAY! 970-329-2563



< BACK TO BLOG PAGE

MAY 1, 2024
UNCATEGORIZED

It’s true, we build bicycles to last a lifetime. There’s no doubt that many of the beloved products we’ve produced since 1981 still make riders smile, 20 and 30 years later. And while Moots owners will tell you they absolutely love their bike, some are curious about how a new premium tubeset, a new geometry, disc brakes, more tire clearance, or an updated parts kit would bring them an entirely new riding joy!

Introducing our “Trade-Up” program – a way for us at Moots to acknowledge the love you have for your bike, and to share our passion of chasing perfection with new bike designs, materials, and updated technology.

We offer Moots owners an opportunity to turn their existing, rideable frame, into a $2,000 credit towards a complete bike direct from Moots! If your current Moots isn’t generating the used-bike value you would like or if selling a second-hand frame is too troublesome, read below to learn about how you can take advantage of this program.

This program applies whether you’re the original owner, or not. There are no model or production year restrictions!


How it works:

Inspect your frame – it must be free of cracked welds or large dents. (FYI – There’s a second, detailed inspection later in the process, so be diligent!)
Send us an email to tradeup@moots.com with the following
Your name
Your phone #
3-5 photos of your bike
Full drive side, full non-drive side
Dents, dings, or questionable weld areas
We’ll have a look and give you the thumbs up to ship us your bike. Or we’ll explain why we’re unable to offer you a credit.
Ship us your frame (or complete bike – see FAQ below)
We’ll communicate receipt of your bike and status of your credit via email. Once everything is inspected, we’ll apply your $2,000 credit at the close of purchase of your new bike – if your bike doesn’t qualify for the program, we’ll ship it back to you at our cost.
Ship to:

Moots – TradeUp

2545 Copper Ridge Dr

Steamboat Springs, CO80487








FAQ

If I send my complete bike, will I get the parts back?

No! If you want to keep your parts kit (wheels, drivetrain, brakes, etc.), the frame should be stripped. We will not disassemble your bike and return your parts. We will not disassemble your bike and hold your parts for you to come pick up. Whatever you send us, we’re assuming you’ll never want to see it again! There is no going back on this so please take time to consider your future wants!
What if I’m not the original owner?

Not a problem, we don’t require any receipts or paperwork to credit you towards your purchase of a new complete bike.
Can I trade in my frame for cash?

This program is designed to reward passionate Moots fans. The aim is to offer a credit towards an updated model for the “refresh button” on ride experiences…sorry, no cash value.
Do I have to purchase a complete bike?

Yeah, that’s the deal. No sugar coating here.
My bike is worth more than $2,000 in the used bike market – will Moots give me more credit?

If your bike is worth more than the $2,000 we offer, we encourage you to look to reputable 3rd-party marketplaces like TPC and Bicycle Blue Book to get the most of your bike. Also check with your local retailer to see if they have a used bike program. We can only hope you’ll put that scratch towards a new Moots!
Does this program apply if I want to buy a Moots from my local shop?

Moots retailers are the backbone of our 43-year heritage! If you love your local Moots dealer, let them know you’re interested in taking advantage of this program and have them reach out to us. They can email tradeup@moots.com, or talk to their sales rep. Regardless if you work with us directly, or your local retailer, the Moots Trade-Up program only applies to complete bike purchases.
Can this credit be applied to a frame or frameset?

At the moment, the $2,000 credit applies to complete bike purchases only. As this program evolves over time, we’ll explore how it might include frame and frameset purchases.
Am I guaranteed credit?

There are no guarantees in life! But if you did a good job inspecting your frame and there are no cracks or large dents….yeah, it’s pretty much a sure thing! If we communicate that we can’t offer you a credit, there will be a very clear reason why. We truly want riders on our latest and greatest bikes and will do everything we can to make that happen! And, we’ll ship it back to you.
Does this program apply to Express eBike models?

Of course! A Moots is a Moots! The goal is to support our dedicated fan base with bikes they love and want, and we’re stoked to have two incredible ebikes to offer!
I see there are closeout bikes on the Moots site, can I use this credit towards the purchase of a discounted bike?

No, this offer only applies to new orders and is not applicable to any items that have already been discounted.
What happens to my Moots once it’s been accepted for the Trade Up program?

Some of the Trade Up bikes end up in our museum here in Steamboat Springs, Colorado. Others get refurbished and are placed in retail partner locations, or collaboration projects with some of our favorite companies. In short, they tell a story that can be shared across the world!

[EB]

That's actually a pretty good value for those of us (like me) that get anxious at the thought of all the time required to flip an old frame.

Yes yes I know there are certain folks here that thrive on this.

In fact I bet this would end up being a much better deal than you'd get from TPC, and I've gone the TPC route more than once because I value my time more than the extra money I can get from flipping the bike myself.

[ridethecliche]

Suddenly used frame prices for moots have a floor of 2k regardless of the year haha.

[45K10]

I have no idea how sales are going at Moots but I would gather "not good enough" if they have to do this.

[kppolich]

Used car trade in, but with a set price. Nice!

I wonder when they or someone else will be refurbishing/reselling them?

Business is business yet this is a trade in for complete, new bikes only.

The market for people who just want to sell a moots frame used will still exist and it will be intereting to see if someone buys one used for $1500 just to trade it in to Moots for $2000 and save $500 on a new, complete bike.
Niche!

[nmrt]

I do not get the logic. There must be plenty of people who have a Moots and want to sell it but do not want to spend thousands of dollars (albeit $2000 less than msrp) on a new five figure Moots.

Originally Posted by ridethecliche

Suddenly used frame prices for moots have a floor of 2k regardless of the year haha.

[prototoast]

Originally Posted by nmrt

I do not get the logic. There must be plenty of people who have a Moots and want to sell it but do not want to spend thousands of dollars (albeit $2000 less than msrp) on a new five figure Moots.

I think the idea is that if someone who does not have a Moots wants to buy one, that person would pay $2000 on any old used Moots just to get the discount.

That applies up to a point, but there are transaction costs, so I don't think we'll actually see a floor of $2,000, but it should put some upward pricing pressure on older/less desirable Moots bikes/frames.

[nmrt]

Ahhh...makes sense. Though it looks like a whole lotta trouble to save a couple hundies.

Originally Posted by prototoast

I think the idea is that if someone who does not have a Moots wants to buy one, that person would pay $2000 on any old used Moots just to get the discount.

That applies up to a point, but there are transaction costs, so I don't think we'll actually see a floor of $2,000, but it should put some upward pricing pressure on older/less desirable Moots bikes/frames.

[StressStrain]

Originally Posted by nmrt

I do not get the logic. There must be plenty of people who have a Moots and want to sell it but do not want to spend thousands of dollars (albeit $2000 less than msrp) on a new five figure Moots.

I think the logic is this:

Moots are thought of as forever bikes, but Moots is trying to lure current owners into new ones with an incentive to make the move.

This incentive makes sense for items that are sold as lifetime ownership: while lifetime ownership helps sell me my first Moots, this help sell the next one.

[5oakterrace]

Seems like all the new stuff is on sale. Now even the creme de la creme - Moots. Looks like they are going for the low hanging fruit - the ultra committed who might "upgrade." I think they must be seeing low demand.
I still maintain that ebikes are a major competition as committed bikers age into them. I also think there is much lower demand for normal bikes and precious little demand for rim brake bikes although I think used rim brake bike prices are often very optimistic.

[Clean39T]

Originally Posted by ridethecliche

Suddenly used frame prices for moots have a floor of 2k regardless of the year haha.

Only for the handful of people looking to pay full retail for a Moots - and only if they want to gain zero value from buying a used frame and trading it in.. and let's be honest, anyone with the $$ to pay full retail for the bike probably doesn't need the $2K credit or the hassle of buying something used. The economics of it all tilt toward a feel-good advertising strategy with little substance.

tl;dr - markets don't work that way.

[TheseGoTo11]

It's only a deal worth considering if you actually want what's on offer in one of their complete bike options. The target audience would seem to be the Moots owner who wants the latest and greatest, but isn't really concerned about price or specific components and doesn't want to bother with the hassle of selling a used bike.

[72gmc]

Originally Posted by TheseGoTo11

It's only a deal worth considering if you actually want what's on offer in one of their complete bike options. The target audience would seem to be the Moots owner who wants the latest and greatest, but isn't really concerned about price or specific components and doesn't want to bother with the hassle of selling a used bike.

I agree and I can see the attraction if I was in that audience. Plenty of other things in life are complicated, and bike upgrades are pretty easy to put off, but this seems simple.

[2000m2]

Originally Posted by dsimon

How do i get in line for the USED stuff thats gonna flood them

Originally Posted by AngryScientist

Wonder what will become of the traded in frames? Would be cool to see them back on the market from Moots with a factory refresh. Not sure how much meat is on the bone for them to make any money at that though.

Where are the used rim brake frames headed??

[prototoast]

Originally Posted by 2000m2

Where are the used rim brake frames headed??

Keep refreshing The Pro's Closet.