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Agreed - the hanging racks do scratch the frame if there are external brake cables on the top tube. Happened to me once and I successfully polished the scratches out. Since then I've always kept a small piece of bike tube handy which I slide in between the cable and the frame before putting the bike back on the carrier. Ideally I don't use the hanging rack but when the roof rack is filled with bikes I drag the rear mount rack out of the shed as well.
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