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Old 02-03-2023, 10:07 AM
duff_duffy duff_duffy is online now
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Join Date: Jan 2017
Location: southern NJ
Posts: 2,734
Nothing other than could not be fixed, they originally were going to send a repaired one back to me (or trade in from someone) but that one got stuck in transit at Memphis FedEx facility. They sent another one as a result of that error and this was the new one with upgraded band and cell capable. First level CS support not great when we had original problem, but after got into the 2nd level support at Apple what a difference. Kept me as a customer.

At the end of the day I’m ok with them stopping support for old products, I was just upset that the update they pushed bricked the device. If they just would have said don’t do the update this never would have happened. Hopefully they made fix to update so it no longer happens. Few quick searches on my end showed its been a problem for several weeks prior with others but Apple seems to be keeping that on down low. I imagine in 5 years there will be a class action suit which will net you a $5 apple gift card if you can prove you had one.

Oh well, kid is happy, I’m happy. Good day ~

Quote:
Originally Posted by Nizzle View Post
Congrats!! Did they make any comment about the failure of the old one?
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