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I have used cx rays and pillar bladed spokes and never seen this to happen to straight pull spokes wheel ever. If its in a J bend spoke then... you know...
I can't even imagine what could be happening for that to happen because just to start when spoke has the right tension it won't have the tendency to twist at all, and if it does dont see it happening like a 3/4 of a turn and just at the nipple, doesn't make sense.
Even if you try to twist the spoke at purpose, using the spoke holder in one direction and the nipple in the opposite direction I dont see how you will get so much torque to even do this, I totally see a spoke snapping trying it but twist the spoke? That's just weird.
Since you have more than one spoke failing i doubt the lbs will ask you like 10 bucks to get that repaired, with 3 spokes failing and depending on where it is pretty much you have to lose the whole wheel, swap the wheel and true it fully. Not 10 bucks neither 5 minutes retouch.
I was you I would learn how to do this yourself, there is a reason why less and less stores are fixing wheels. Dont worth their time, they offered you a new wheelset? Just asking...
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