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Find another plumbing company with a good reputation and have them fix the leak. Its not a big deal to repair a toilet drain (sounds like what would have made the smell that got your tenant's attention). Maybe not a big outfit, but a guy who does his own work when his help can't get it all done and been doing it for a while.
You'd be surprised that you could probably fix this yourself. Plastic pipe is easy to repair. You just need a few very basic tools and some glue. If you can change a flat on a bike you can do this. Keep in mind that when its all stuck back together and no water leaks out -- its fixed!
I hope I don't offend any members by this -- but there are lots of complete shysters in both the foundation and plumbing businesses. Anything underneath a house is easy to scam home owners on. 90% of us will not go under the house or apply our normal logic and thinking abilities to such a repair. Its just under there with all the spiders and scary darkness. Once you get past that, this situation can be overcome easily.
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