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Mixed experiences. Tried it a few times and it's damn convenient, but a couple of times they missed obvious inspection stuff like a loose crank bolt (!). You can't necessarily get a consistent, trusted wrench through the franchise.
The other big downside was for mountain bike owners - at least the VeloFix operators I tried in Marin aren't setup to do any suspension service, which is the biggest item I can't do myself. This ruled them out for 75% of what I'd want such a service to do. Don't know whether any of their competitors offer this.
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