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Old 11-06-2019, 10:41 PM
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joosttx joosttx is online now
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Join Date: Feb 2010
Location: Larkspur, Ca
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Quote:
Originally Posted by hoefercycles View Post
Not trying to say you weren't swindled at all. The whole thing is super unfortunate and I'm sorry you had to go through that. I'm all about transparency with my clients (there's enough marketing and hype already in the cycling world); when/if I ever use those crowns, the customer will know what they are and have the option of leaving the logo or having it filled (most likely with silver).

I put my name on my frames (as I assume most do) because at the end of the day, it's me who has to stand behind what gets delivered and I'd never risk tarnishing that name over something like this. Even if it was an honest mistake, as soon as I'd realized the mistake, I'd have stopped what I was doing and made it right.

Again, my sympathies go out to you for the experience you've had. I'm glad it rides well; I'm sorry it's not what you paid for.
That is why I think it is so selfish for a builder to something like this. Because it gives all builders a bad name. After this experience, I held off ordering another custom bike from an individual builder. I did order an MTB from 44 and I have to say the process and product were excellent.
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