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The "big deal" sounds like the shop person lacked motivation to inquire about the customer's needs and generate a sale.
Maybe they were just very tired, but it sounds like laziness.
And I wouldn't hesitate to negotiate for a discount on merchandise that the shop doesn't have to risk inventorying. Your patience deserves a bit of compensation as well.
And I sure wouldn't hesitate to reconsider what brand(s) I was considering buying under the circumstances.
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