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Thanks for the reply Josh.
SUPER interesting look into what a small company goes through and how the Amazonization of the buying process affects businesses.
They force you into bed with them by not taking action with counterfeiters until you sell with them. But then, they seem to give you a lot of benefits like easily making you whole on fraud. What an insane system of waste and deceit.
Your reply should be widely distributed as a case study, and would turn into a cool article for a site like Cycling Tips.
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