[Ralph]

I might add....I always try to treat them with the same respect I want back. I try to be nice, friendly and business like, and I expect the same from them. It doesn't hurt to make a good impression. You can do business without being a jerk.

I really dislike buying from our local Honda dealership (which I did once for CRV), An Auto Nation. They play all these games. Buying my wife's Lincoln Nautilus was a good experience from that dealership and dealing with their service department is the same. It's amazing the difference in dealerships.