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Tangentially related here:
I was supposed to get new batteries in our Gen 1 SE phones yesterday at Best Buy. They emailed the hour before I was heading up there to say that they had no parts to work on our phones. This is after having the appointment for a week, and my wife being without phone for a week.
Cursing, I decide to just get new SEs. Call Xfinity, they say go to X store, they are in stock. Drive 30 mins to store X, no phones. At the store they say drive to store Y, they have phones, another 30 mins away.
3 hours later we have nice new gen 2 SE phones which are actually pretty sweet. Retail is $400 but we got $250 visa gift card per phone. Hard to argue with that.
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