Serotta Image/Customer Servie
 

I find it interesting that a post intended to solicit comment and potentially usefull feedback is "closed". This equine has expired???? I do intend to allow this to be posted for comment.

what are you hoping to accomplish? I think their customer service is first and foremost their dealers.
curious as to what line of work you are in?

Troll.

Glad to hear your opinion
 

From what I've heard your opinion is not universal. Think the issue is worth hearing about from other Serotta owners.

which opinion? that you're a troll or that their customer service starts at the dealer?

Again???????

Don't let the door smack you on the way out.

Serotta has great customer service according to all reports.

Repaints aren't "customer service" - they're an aftermarket job they'd (presumably) rather not do, so they put a huge price tag on them. Frankly, most bikes aren't worth repainting to original spec.

I have no idea why we're talking about this again...

ridemoreoften
 

Your issue was discussed rather extensively before, as I recall. I think the cost appears quite high too, but so what? It is Serotta's price. So you either pay it or go elsewhere. The painting cost is the core of your emotional turmoil.

I have learned in my life that there are many instances in which it simply is not worth the stress, the energy, or the time to continue in a situation. Very often it is not easy to let it go as the person has both an emotional commitment and what they perceive as a "I am right" commitment to the issue. But in the overall scope of what is/should be important in one's life the aforementioned instances are almost meaningless.

My suggestion is to just let it go. It isn't worth your time/energy/stress. Besides, a moderator already closed the previous thread.



Sandy

I think you just wanted to whine a little bit more.

in other words.... Elvis has left the building.

You asked for comments, here's mine:

Thanks for informing us of this situation. You've explained it before, and I think we understand how you feel about things. Now can we move on?

It does seem a little wrong!

ATMO, it should have been deleted and you banned.

Dude - let it go!

Send your bike to cycle art, send it to MAACO - send it to the corner and a rattle can! Don't like the price? Deal with Serotta, not the forum!

It might be expensive, but you DON'T have to have it painted there either!

:crap:

I'll do it for ya
 

$300 and the pinstripings free. For $500 my neighbor's kids will creat an original faux Pegerotti design. :banana: