Serotta Customer Support

[vsefiream]

I just wanted to take a moment and publicly thank Stephen Fairchild, Director Of Sales at Serotta. I had a question about geometry on a CSI I found posted on Ebay, #300603110341. I was amazed how fast Stephen responded. When he had no info in the "system", he went back and looked up the paper trail, mind you this is a 2001 model. Again I was blown away by how fast Stephen found and forwarded the info to me. I know he has little to gain if I buy this frame other than helping another Serotta owner. And that is exactly why I wanted to point this out. Thanks again Stephen!! :hello:

[c-record]

Steve is one of the good ones. They are few, for sure. He also happens to know a bundle about bikes too.

[c-record]

Oops, realized that made is sound like no one else at Serotta is good. Steve is one of the good ones all around. :)