Pete Serotta
02-05-2011, 10:08 AM
Peace of Mind Crash Protection Program
Protect your investment with Serotta’s Peace of Mind crash protection program. A Serotta is a worthy investment that’s been conceived and built to be ridden as hard as you would like for many years to come.
Serotta Custom / Ready Custom 7 Year Peace of Mind, Crash Protection Program
Effective September 1, 2011 ~
Crash Protection Program Service to the new Serotta Customer: Cost $295
7 year coverage for the frame and fork.
Should the frame/fork become structurally compromised by any accidental cause, the frame/fork will be repaired or replaced to ‘like new’ condition, with the choice at Serotta’s discretion.
In the case of replacement of a discontinued model, a frame with same or similar value will be selected.
Covered: Structural damage that deems the frame/fork unsafe or performance has been altered.
Not covered: Cosmetic damage and rust
The deductable (cost of replacement or repair) is based on the following schedule:
Year 1- 5% frame and fork value 25% of special finish
Year 2- 10% “ 35% “
Year 3- 15% “ 45% “
Year 4- 20% “ 55% “
Year 5- 30% “ 65% “
Year 6- 40% “ 75% “
Year 7- 50% “ 75% “
Conditions:
Can be purchased with any new Custom or Ready Custom frame at the time of order, or upon delivery.
Ready Custom orders must contain complete bike description.
This program is non-transferable & non-renewable.
Not available on:
Pre-owned bikes
Store demo bikes
Peace of Mind/Crash Protection Certificate must be presented at time of repair request.
Deduction, shipping and handling fees apply at the time of servicing Dealer instructions:
Dealers:
1. Fill out POM form at time of purchase or delivery: Dealer signature required to verify new frame condition;
2. Customer pays the fee to the Serotta Dealer;
3. Dealer fax copy of POM form to 518.584.8900;
Example:A Legend SE is destroyed in 2nd year. Current cost of Legend SE = $5195.00. The finish costs $1095.00: your repair or replacement cost is as follows: $5195 x 10% = $519.50 $1095 x 35% = $383.35 = $902.75 is the total replacement/repair cost paid directly to Serotta. Price at the time of replacement/repair is based on the prevailing MSRP at the time of replacement/repair. Owner can choose to down grade the finish but not upgrade. An upgrade would be charged the applicable overage fee.
Additional Benefits
Automatic enrollment in Serotta Owner’s Club
Note: Dealer assembly and service fees are not included and may vary from dealer to dealer.
Owners Club Membership Free to all Serotta Owners
Must provide serial number of at least one Serotta Active email account, address
Among the benefits are: ·
Prerelease information on and access to new products ·
Can purchase special merchandise ·
Invitations to special events ·
Special ‘Loyalty’ buying opportunities & benefits
Protect your investment with Serotta’s Peace of Mind crash protection program. A Serotta is a worthy investment that’s been conceived and built to be ridden as hard as you would like for many years to come.
Serotta Custom / Ready Custom 7 Year Peace of Mind, Crash Protection Program
Effective September 1, 2011 ~
Crash Protection Program Service to the new Serotta Customer: Cost $295
7 year coverage for the frame and fork.
Should the frame/fork become structurally compromised by any accidental cause, the frame/fork will be repaired or replaced to ‘like new’ condition, with the choice at Serotta’s discretion.
In the case of replacement of a discontinued model, a frame with same or similar value will be selected.
Covered: Structural damage that deems the frame/fork unsafe or performance has been altered.
Not covered: Cosmetic damage and rust
The deductable (cost of replacement or repair) is based on the following schedule:
Year 1- 5% frame and fork value 25% of special finish
Year 2- 10% “ 35% “
Year 3- 15% “ 45% “
Year 4- 20% “ 55% “
Year 5- 30% “ 65% “
Year 6- 40% “ 75% “
Year 7- 50% “ 75% “
Conditions:
Can be purchased with any new Custom or Ready Custom frame at the time of order, or upon delivery.
Ready Custom orders must contain complete bike description.
This program is non-transferable & non-renewable.
Not available on:
Pre-owned bikes
Store demo bikes
Peace of Mind/Crash Protection Certificate must be presented at time of repair request.
Deduction, shipping and handling fees apply at the time of servicing Dealer instructions:
Dealers:
1. Fill out POM form at time of purchase or delivery: Dealer signature required to verify new frame condition;
2. Customer pays the fee to the Serotta Dealer;
3. Dealer fax copy of POM form to 518.584.8900;
Example:A Legend SE is destroyed in 2nd year. Current cost of Legend SE = $5195.00. The finish costs $1095.00: your repair or replacement cost is as follows: $5195 x 10% = $519.50 $1095 x 35% = $383.35 = $902.75 is the total replacement/repair cost paid directly to Serotta. Price at the time of replacement/repair is based on the prevailing MSRP at the time of replacement/repair. Owner can choose to down grade the finish but not upgrade. An upgrade would be charged the applicable overage fee.
Additional Benefits
Automatic enrollment in Serotta Owner’s Club
Note: Dealer assembly and service fees are not included and may vary from dealer to dealer.
Owners Club Membership Free to all Serotta Owners
Must provide serial number of at least one Serotta Active email account, address
Among the benefits are: ·
Prerelease information on and access to new products ·
Can purchase special merchandise ·
Invitations to special events ·
Special ‘Loyalty’ buying opportunities & benefits