Saris support — anyone hearing from them?

[floxy1]

I’ve had a trainer back there for 6+ weeks. I’ve been calling and emailing support but nothing. Realize they may not be on-site and able to do warranty repairs but I’d expect at least some level of communication. I got a work order a few weeks ago which led me to believe it was moving forward but zilch since.

They’re normally really solid to work with.

Anyone in a similar boat?

[wallymann]

Was that part of the saris business they sold to quarq?

[floxy1]

Good question. I think it was just the PowerTap brand. They have me an RA number as it was under warranty.