Need your help - Questionnaire

[FlorieB]

Hello,

I’m Florie, a French web marketing student. As part as a study project, I try to understand bikers’or cyclists’ behavior before they purchase tires.
To do so, I would be grateful if you mind answering some questions about motorcycle and bicycle tires. There is 10 questions and it won’t take a lot of your time (no personal question I precise it ^^)

If you answer the 10 questions: it’s official, you’re definitely the best!
If you answer 5 questions: you’re half way. What about doing the other half? ^^
If you answer less than 5 questions: it’s okay, it will help me anyway 😊

Here’s my questionnaire. Excuse my English and if you see some mistakes, don’t hesitate to correct me!
If you prefer answer on line, please follow this link : https://goo.gl/forms/1wd5iCJc6nIdIr4s2


1. Which type of two-wheeler do you own?

- Motorcycle
- Bicycle

1a. Which type of motorcycle?
- Cruiser
- Sport Premium
- Lifestyle
- Motorbike trail

1b. Which type of bicycle?
- Road/Sport
- Mountain bike Trail
- Mountain bike Enduro
- Cross Country
- Road/Race

2. Before purchasing tires, where do you seek advice?

- Nowhere, I don’t need any advice
- Nowhere, I already know what I would buy
- Professional advice
- Peers advice (relatives, on line community, sport association or club)
- In print press
- In online press
- I do some researches on Google
- Others:

3. Have you ever purchased two-wheelers tires online?
- Yes
- No

3a. If yes, which are your favorite websites?

3b. Between these different reasons, which one could explain better your apprehensions regarding online buying?
- You prefer to see products before buying them
- You prefer direct contact with in-store seller
- You think store customer service is safer
- You don’t trust online shops and secure payment

4. Have you ever purchased two-wheelers tires in stores?

- Yes
- No

4a. If yes, which are your favorite stores?

5. Could you describe your behavior during your last motorcycle or bicycle tires shopping? (Gather information, information exchange…)

5a. In which order have you proceed?

5b. Which elements are the most crucial/ influent to make your decision?

5c. Why ?

6. Could you describe your behavior during your tires use, meaning when you’re not about changing them?

6a. Which type of information are you seeking?

6b. With who?

6c. Which elements are the most important to you?

7. How do you mount or maintain your tires?
- By yourself
- By a professional

8. Before mounting or maintaining your tires, where do you seek advice?

- Nowhere, I don’t need any advice
- Professional advice
- Peers advice (relatives, on line community, sport association or club)
- In print press
- In on line press
- I do some researches on Google
- Others:

9. Do you share tires reviews online? (Shopping sites, advice site…)

- Yes
- No

10. Even if you’re not intending to purchase tires, do you stay in touch of the last motorcycle/bicycle tires trends or innovations?

- Yes
- No

Thank you very much by advance. Have a good day!

Florie

[Louis]

1. Which type of two-wheeler do you own?
Both, motos and bicycles

1a. Which type of motorcycle?
One sport and one sport-tourer

1b. Which type of bicycle?
Mostly this, Road/Sport
But also a few other types too (mtb, single-speed)


2. Before purchasing tires, where do you seek advice?

- Peers advice (on line community)
- Others: Did some price comparisons on web stores

- Professional mechanic for motorcycle.

3. Have you ever purchased two-wheelers tires online?
- Yes (bicycle only, not moto)

3a. If yes, which are your favorite websites?
Wiggle, Pro Bike Kit, Colorado Cyclist, Excel Sports, Nashbar, Performance,

3b. Between these different reasons, which one could explain better your apprehensions regarding online buying?
None of this issues.
- You prefer to see products before buying them
- You prefer direct contact with in-store seller
- You think store customer service is safer
- You don’t trust online shops and secure payment

4. Have you ever purchased two-wheelers tires in stores?
- No

4a. If yes, which are your favorite stores?

5. Could you describe your behavior during your last motorcycle or bicycle tires shopping? (Gather information, information exchange…)

5a. In which order have you proceed?

Bicycle
1) Decide on model and size.
2) Find good price online.

Moto
Tell mechanic what sort or riding I do and let him decide what to get.
(I'm relatively new to motos, but have been cycling for a very long time.)

5b. Which elements are the most crucial/ influent to make your decision?

Once I've selected brand and model (Typically something from Continental or Michelin) I look for good prices for that.

5c. Why ?

6. Could you describe your behavior during your tires use, meaning when you’re not about changing them?

6a. Which type of information are you seeking?

6b. With who?

6c. Which elements are the most important to you?

Good traction and road feel, longevity and resistance to cuts.


7. How do you mount or maintain your tires?
- By yourself Bicycle
- By a professional Moto

8. Before mounting or maintaining your tires, where do you seek advice?

- Nowhere, I don’t need any advice Bicycle
- Professional advice Moto

9. Do you share tires reviews online? (Shopping sites, advice site…)
- No

10. Even if you’re not intending to purchase tires, do you stay in touch of the last motorcycle/bicycle tires trends or innovations?
- No

[David Tollefson]

1. Which type of two-wheeler do you own?
- Motorcycle
- Bicycle

1a. Which type of motorcycle?
Sport-touring (Ducati Multistrada 620)


1b. Which type of bicycle?
- Road/Sport
- Mountain bike Trail
- Road/Race

2. Before purchasing tires, where do you seek advice?
Bicycle
- Nowhere, I already know what I would buy
Motorcycle
- Peers advice (relatives, on line community, sport association or club)
- In online press

3. Have you ever purchased two-wheelers tires online?
- Yes

3a. If yes, which are your favorite websites?
Motorcycle Superstore (motorcycle) and JBI (bicycle -- I have a wholesale license)

3b. Between these different reasons, which one could explain better your apprehensions regarding online buying?
None

4. Have you ever purchased two-wheelers tires in stores?

Bicycle - Yes
Motorcycle - No

4a. If yes, which are your favorite stores?
Local bike shops where ever I happen to be at the time.

5. Could you describe your behavior during your last motorcycle or bicycle tires shopping? (Gather information, information exchange…)
Motorcycle -- Survey forum input from other owners of the same type of motorcycle, search online for best price/delivery of tires.
Bicycle -- Search through available selections in the desired tire size, select best price/performance tire.

5a. In which order have you proceed?
See above

5b. Which elements are the most crucial/ influent to make your decision?
Price and delivery

5c. Why ?

6. Could you describe your behavior during your tires use, meaning when you’re not about changing them?

6a. Which type of information are you seeking?
Wear characteristics, grip characteristics

6b. With who?
Other users of the same type of motorcycle or type of riding

6c. Which elements are the most important to you?
Price and performance

7. How do you mount or maintain your tires?
Bicycle - By yourself
Motorcycle - By a professional

8. Before mounting or maintaining your tires, where do you seek advice?

Bicycle - Nowhere, I don’t need any advice
Motorcycle - Professional advice

9. Do you share tires reviews online? (Shopping sites, advice site…)
- No

10. Even if you’re not intending to purchase tires, do you stay in touch of the last motorcycle/bicycle tires trends or innovations?
Bicycle - somewhat
Motorcycle - No

[makoti]

Done online. I had no idea what you are looking for for #6.

[Fishbike]

Which type of two-wheeler do you own?

- Motorcycle
- Bicycle

Several bicycles

1a. Which type of motorcycle?
- Cruiser
- Sport Premium
- Lifestyle
- Motorbike trail

1b. Which type of bicycle?
- Road/Sport
- Mountain bike Trail
- Mountain bike Enduro
- Cross Country
- Road/Race

All except Enduro

2. Before purchasing tires, where do you seek advice?

- Nowhere, I don’t need any advice
- Nowhere, I already know what I would buy
- Professional advice
- Peers advice (relatives, on line community, sport association or club)
- In print press
- In online press
- I do some researches on Google
- Others:

Generally I know what I want or need. Often I will do on-line research. I seek the opinions of contributors to this forum a lot

3. Have you ever purchased two-wheelers tires online?
- Yes
- No

Yes. Usually.

3a. If yes, which are your favorite websites?

Ribble, Velomine

3b. Between these different reasons, which one could explain better your apprehensions regarding online buying?
- You prefer to see products before buying them
- You prefer direct contact with in-store seller
- You think store customer service is safer
- You don’t trust online shops and secure payment

I I usually shop onlin

4. Have you ever purchased two-wheelers tires in stores?

- Yes
- No

Yes

4a. If yes, which are your favorite stores?

Local bike shops in Mass; Landry's, Wheelworks

5. Could you describe your behavior during your last motorcycle or bicycle tires shopping? (Gather information, information exchange…)

5a. In which order have you proceed?

5b. Which elements are the most crucial/ influent to make your decision?

5c. Why ?

6. Could you describe your behavior during your tires use, meaning when you’re not about changing them?

Not quite sure what you mean here. I keep them properly inflated. I inspect them every now and then. I clean them.

6a. Which type of information are you seeking?

6b. With who?

6c. Which elements are the most important to you?

7. How do you mount or maintain your tires?
- By yourself
- By a professional

I maintain my tires.

8. Before mounting or maintaining your tires, where do you seek advice?

- Nowhere, I don’t need any advice
- Professional advice
- Peers advice (relatives, on line community, sport association or club)
- In print press
- In on line press
- I do some researches on Google
- Others:

I can mount a tire without advice.


9. Do you share tires reviews online? (Shopping sites, advice site…)

- Yes
- No

Maybe once or twice.


10. Even if you’re not intending to purchase tires, do you stay in touch of the last motorcycle/bicycle tires trends or innovations?

- Yes
- No

Somewhat. I am usually most concerned with width, suppleness or durability (depending on the use) look and cost

[kgreene10]

Has the study passed human subjects review through your institutional review board?

[oliver1850]

1. Which type of two-wheeler do you own?


- Bicycle



1b. Which type of bicycle?
- Road/Sport
- Mountain bike Trail

- Cross Country
- Road/Race

2. Before purchasing tires, where do you seek advice?


- Peers advice (on line community)

- Others: I check specs and pricing from various sellers

3. Have you ever purchased two-wheeler tires online?
- Yes


3a. If yes, which are your favorite websites?

eBay, nashbar, biketiresdirect, ribble

3b. Between these different reasons, which one could explain better your apprehensions regarding online buying?

Listed reasons are not big factors for me.

4. Have you ever purchased two-wheelers tires in stores?

- Yes


4a. If yes, which are your favorite stores?

Favorite would be overstating the case, but I have purchased at WalMart when I needed something right away.

5. Could you describe your behavior during your last bicycle tires shopping? (Gather information, information exchange…)

Was recently looking for some wide 27" tires.

5a. In which order have you proceed?

Looked around online, started a conversation here, looked around online again, purchased tires online.

5b. Which elements are the most crucial/ influential to make your decision?

1.) size
2.) construction
3.) price
4.) brand reputation/perception

5c. Why ?

Wanted tires for specific conditions. Price is always a consideration.


7. How do you mount or maintain your tires?
- By myself


8. Before mounting or maintaining your tires, where do you seek advice?

- Nowhere


9. Do you share tires reviews online?

Not reviews as such, but will mention a tire I know about if it might be in line with what someone is looking for.

10. Even if you’re not intending to purchase tires, do you stay in touch with the latest bicycle tires trends or innovations?

- Yes, somewhat.