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View Full Version : Email contact for campy USA? Prob with MyCampy app


sfscott
07-04-2017, 03:12 PM
I can't find any support contacts.

My app on iPhone sees the eps unit and asks for a pairing code.

I enter the 7 digit code above the bar code, and the app thinks for a while and then dumps me back out to the main screen.

I've deleted and reinstalled the app but no joy.

Need to find a real person.

sales guy
07-04-2017, 03:24 PM
Buddy or Dan would be good. Dan does a bunch of the tech seminars. Try him at large@campagnolona.com

sfscott
07-04-2017, 06:38 PM
Thanks!

oldpotatoe
07-04-2017, 06:49 PM
Thanks!

Also

Ott@campagnolona.com

Jerry

2StrokeRacer
07-05-2017, 08:26 PM
Are you sure you are entering the correct code? My code, from the DTI unit, was a not near the barcode.

sfscott
07-05-2017, 09:15 PM
Are you sure you are entering the correct code? My code, from the DTI unit, was a not near the barcode.

Sounds like this is he problem. But I need a good light and a magnifying glass to see if I can find the code. Old eyes

2StrokeRacer
07-06-2017, 06:31 AM
If I remember correctly, the number was preceded with 'IF'. Don't enter 'IF', just the digits.