PDA

View Full Version : Eriksen Sweetpost Slipping Fixed


mtb_frk
02-13-2016, 07:43 AM
I just wanted share the great experience I had with Eriksen. My sweetpost saddle clamp started to slip. I tried replacing the hardware which didn't help. I gave up on the post and pulled it off my bike. A few months later I decided to email them and see if there was anything else I could try. They had me return the post, they completely refurbished and refinished the post. It now looks like new and works perfect. It didn't cost me anything and only took a couple weeks.

AngryScientist
02-13-2016, 07:52 AM
interesting. can you discern what they did to stop the slipping?

good to hear about excellent customer service!

oldpotatoe
02-13-2016, 07:56 AM
interesting. can you discern what they did to stop the slipping?

good to hear about excellent customer service!

IMHO, I think the 'weak' link is the one bolt design. This along with softish aluminum 'caps'.

mtb_frk
02-13-2016, 08:41 AM
They re-knurled (is that a word) the post.