OT -- ASUS Warranty Repair

[Richard]

My Nexus 7 microphone stopped working. It is under warranty and I can send it back for repair or I can plug in headphones and use those. Not great, but usable.

My question is whether anyone has been through this with ASUS and gotten satisfaction or just lost time? I have an RA # and can send it off, but if it will just be an accumulation of lost time, I don't want to.

Thanks for anything you might contribute.

[Dired]

Did you by any chance buy it from google? They usually just send out a new or refirb device as an exchange. That would be much easier than dealing with asus.