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View Full Version : PSA-Serotta Warranty-Dec 31st-Registration Deadline


RedRider
12-30-2013, 10:12 AM
Tomorrow, December 31st is the last day to register for the revised/updated Serotta warranty. Here are the details...
http://serotta.com/warranty/

victoryfactory
12-30-2013, 12:03 PM
Ten years to original owner isn't bad I guess.A lifetime warranty
is unrealistic and overly brash for any bike maker IMO.
this is a good move by Saratoga (assuming they'll be around for ten more
years)
In my case I'm out of luck as my two customs are more than 10
years old.

Thanks for posting

54ny77
12-30-2013, 12:43 PM
lifetime warranty is something that doesn't even register with me for buying a bike. if a year or three comes with it, great. i've seen threads on here with folks bitching about not being able to call up saratogotta (or whatever it is these days) 15-20 years from now and not being able to get their thingamajig serviced. good grief. what would they do, instead buy a huy fong x201z if that lifetime warranty option was not available?

i've had 3 customs made and i have no idea what the warranty is. if it breaks, i'll call the guy. i've had a parlee in the past and had no idea what warranty was. it broke, i called 'em up, they fixed it.

i mean, even cars are what, 5 years at most for manufacturer's warranty?

Mr. Pink
12-30-2013, 01:52 PM
Lifetime means lifetime.

Not, jeez, isn't ten years enough?

Nope, it means lifetime.


Thanks for bringing up a sore subject. Never again from whomever had the cajones to write that and explain away .......... lifetime.

Bruce K
12-30-2013, 02:12 PM
Thanks for the "Heads Up".

I just did it. Very easy and quick.

I also spoke to a nice young lady at Saratoga Frameworks because I didn't have the bike here at home to get the serial number and they are OK with sending it next week once I have it.

10 years is better and nothing. Lifetime is only as good as a company lasts anyways.

BK

Mr. Pink
12-30-2013, 02:26 PM
Lifetime is only as good as a company lasts anyways.



And, by that logic, ten years is only as good as a company lasts. capice?

bluesea
12-30-2013, 02:53 PM
It's more or less a good move, politically. Time will tell.

layneo59
12-30-2013, 02:57 PM
Thank you very much for the heads up. Just completed the on-line form. The addition of the "peace of mind" protection" is nice. I had to use this once on this bike and it saved me some money!

jpw
12-30-2013, 03:07 PM
It's more or less a good move, politically. Time will tell.

it's a smart business move. construct a database for future marketing opportunities.

Bruce K
12-30-2013, 03:38 PM
Actually, according to the latest small business data, 3-4 years is fairly common and 10 years is typical.

BK

93legendti
12-30-2013, 03:42 PM
Thanks for the heads up!

When I hit "save" I was redirected to the home page, without any confirmation....I emailed the co. To make sure it went thru.

Did anyone get a confirmation?

93legendti
12-30-2013, 03:43 PM
I just got a confirmation email from Serotta. Cool.

Thanks again for the heads up.

Bruce K
12-30-2013, 03:45 PM
Yes, I did get a confirmation.

BK

Ahneida Ride
12-30-2013, 03:58 PM
Just registered .... Thanks ! :banana:

Alan
12-31-2013, 08:07 AM
I registered my Ti Classique I got for a great price from Oakley Cycles.

Alan

sokyroadie
12-31-2013, 11:57 AM
I registered my Ti Classique I got for a great price from Oakley Cycles.

Alan

As did I, except from A Road Bike 4U.

Jeff

sc53
12-31-2013, 02:09 PM
I registered both of mine; but I don't know why. As someone else said, if they ever broke, I'd call Kelly or somebody local to see if it could be fixed. I would not have remembered the "lifetime warranty" anyway. My LBS used to offer lifetime service on any bike you bought from them, then it was for any custom bike, now it's just for one year. So yeah, these definitions change over time!