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View Full Version : Will Fizik RMA for a broken shell?


Lewis Moon
12-25-2013, 07:35 PM
I have a Fizik Antares VS, my favorite saddle, and the shell cracked completely across this morning. Less than a year/3000 miles old and I only weigh 180. Does anyone know if Fizik will replace it? The gentleman, from a well known shop, that sold it to me is an all round great guy so I don't want to ask him to replace it unless I know Fizik will make it good for him.

rando
12-25-2013, 07:38 PM
The best chance of finding out is to have him start a warranty claim and let him know he won't be on the hook. They might want the saddle in hand for inspection or pick Y/N without even a picture.

bcroslin
12-25-2013, 08:20 PM
Fizik replaced my Curve saddle due to a broken shell after 7 months. Warrantied it through the LBS where I bought it.

rustychisel
12-25-2013, 08:28 PM
Highly likely. In this country they give excellent after sales support.

charliedid
12-25-2013, 10:45 PM
Yes...take it back to the shop you bought it from.

oldpotatoe
12-26-2013, 06:57 AM
Yes...take it back to the shop you bought it from.

Yep, Lewis..probably no sweat...The distributor and outside guy are really good about things Fizik, Continental, Brooks..the things Highway 2 distributes.