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charliedid
03-20-2013, 06:33 PM
The shop I work in is currently considering new lines and Guru has come up as a option for "custom" bikes. FWIW our other locations carry them, just looking for outside opinions.

Anybody have any direct experience, either as a consumer or retailer?

Thanks
firerescuefin
03-20-2013, 06:36 PM
I had one...and loved it. I have nothing but good things to say.
firerescuefin
03-20-2013, 06:37 PM
I'll add...I really liked what they had at NAHBS
charliedid
03-20-2013, 08:17 PM
Great, glad to hear that.

We read a couple horror stories online about QC so glad you had a different experience. I know they have only been doing "stock" for a short time so I assume you had a custom bike?

Thanks
monkeybanana86
03-20-2013, 08:23 PM
going off topic, when I see your icon I always think of this:

http://24.media.tumblr.com/tumblr_mb6eajzYt01rrjpd6o1_500.jpg
charliedid
03-20-2013, 08:29 PM
[QUOTE=monkeybanana86;1315731]going off topic, when I see your icon I always think of this:

:)
charliedid
03-20-2013, 08:32 PM
It's Gerhard Richter (https://www.google.com/search?q=gerhard+richter&hl=en&source=lnms&tbm=isch&sa=X&ei=qnBKUaDQFMry2gWI2IAo&ved=0CAoQ_AUoAQ&biw=1274&bih=631#imgrc=PBeTp_yBa2c5VM%3A%3BmtK1S7y5j5UdtM%3 Bhttp%253A%252F%252Fstatic.guim.co.uk%252Fsys-images%252FArts%252FArts_%252FPictures%252F2008%25 2F09%252F19%252Frichter460.jpg%3Bhttp%253A%252F%25 2Fwww.guardian.co.uk%252Fartanddesign%252F2008%252 Fsep%252F20%252Fart1%3B460%3B276) BTW
RonW87
03-20-2013, 09:51 PM
There are few articles on guru on the Peaks Coaching Group website:

http://www.hunterallenpowerblog.com/2012/05/guru-photon-hunters-new-custom-ride.html
oldpotatoe
03-21-2013, 06:42 AM
The shop I work in is currently considering new lines and Guru has come up as a option for "custom" bikes. FWIW our other locations carry them, just looking for outside opinions.

Anybody have any direct experience, either as a consumer or retailer?

Thanks

I would have the owner call Chris Soden at ProPeloton and talk to him first.

Tell him Peter at Vecchio's sent him

303-415-1292.
charliedid
03-21-2013, 06:53 AM
I would have the owner call Chris Soden at ProPeloton and talk to him first.

Tell him Peter at Vecchio's sent him

303-415-1292.

Thanks Peter.
christian
03-21-2013, 07:00 AM
Signature carries Guru. A call to Chris at ProPeloton and Paul or Lori at Signature would probably be advisable.

The only person I personally know who owns one loves it. And it weighs, oh, I don't know, -4 lbs or something.
charliedid
03-21-2013, 07:06 AM
Signature carries Guru. A call to Chris at ProPeloton and Paul or Lori at Signature would probably be advisable.

The only person I personally know who owns one loves it. And it weighs, oh, I don't know, -4 lbs or something.

We will do that Christian, thanks.

4lbs...very impressive! That should sell well in our shop.
christian
03-21-2013, 07:22 AM
No, no, -4 (negative four) lbs. Margin of error 18 lbs.
charliedid
03-21-2013, 07:59 AM
No, no, -4 (negative four) lbs. Margin of error 18 lbs.

Oh My, now that is light!
Flying Pigeon
03-21-2013, 02:08 PM
I had a Photon and the BB shell fell out in less than 100km. Their customer service was about the equal of the build quality.
charliedid
03-21-2013, 03:25 PM
I had a Photon and the BB shell fell out in less than 100km. Their customer service was about the equal of the build quality.

Please forgive my laughter, and I hope you were not hurt.

I am hearing and reading loads of stories about QC issues. Were these early on problems and they are now up to speed and making better bikes?

Oh man...
Tony T
03-21-2013, 03:30 PM
I had a Photon and the BB shell fell out in less than 100km. Their customer service was about the equal of the build quality.

The shell separated from the downtubes? They didn't give you a new frame? Guru is supposed to have lifetime warranty.
biker72
03-21-2013, 05:48 PM
Didn't Guru go bankrupt back in 2009-10??
The shop I work at sold Gurus for a while. Didn't sell very well. No complaints but too many other options.
Flying Pigeon
03-21-2013, 05:58 PM
The shell separated from the downtubes? They didn't give you a new frame? Guru is supposed to have lifetime warranty.

It used a BSA sleeve insert in the carbon and that came loose. The chainring put a gouge in the chainstay when it happened.

They fixed it eventually, but I was left with a repaired frame with a "story". There's more to the story (a lot was revealed about what kind of company it is) but that would have to be told over a beer some other time.