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View Full Version : I broke my frame, then Serotta fixed it


cosmonaut
10-02-2012, 12:00 PM
I cracked a dropout on my 2002 Colorado III on a ride in July. (Thread here (http://forums.thepaceline.net/showthread.php?t=112107)).
Here's the bike that day:
http://i1338.photobucket.com/albums/o691/brad_baines/serotta1_zpsc3ed7c19.jpg
http://i1338.photobucket.com/albums/o691/brad_baines/serotta2_zpsb0abea98.jpg

Got it back a few weeks ago.
Repaired and repainted under warranty:
http://i1338.photobucket.com/albums/o691/brad_baines/Newserotta2_zpsf61f3690.jpg
http://i1338.photobucket.com/albums/o691/brad_baines/Newserotta1_zps6d139a28.jpg
http://i1338.photobucket.com/albums/o691/brad_baines/Newserotta3_zps0c637436.jpg

Liberace
10-02-2012, 12:05 PM
Looks amazing!

dekindy
10-02-2012, 12:14 PM
Same story here only naked titanium and carbon seat stays turned around in 19 calendar days in the middle of Summer with no questions asked. I tell this story at every opportunity.

Rada
10-02-2012, 12:14 PM
Really like the repaint. Simple and eloquent.

Fixed
10-02-2012, 02:11 PM
Nice job like a new bike
Enjoy it , it is very lovely imho
Cheers

Peter P.
10-02-2012, 07:35 PM
What I find amazing is that dropout is welded on. I wonder how they remove it and leave the stays the correct length to weld on the new one?

Is is possible they merely weld the cracks closed and finish file the joints? Seems like it could be a reasonable alternative.

Louis
10-02-2012, 07:37 PM
Is is possible they merely weld the cracks closed and finish file the joints? Seems like it could be a reasonable alternative.

I sure hope they did not do this. I don't think it would be a long-term solution.

AngryScientist
10-02-2012, 07:37 PM
i really like the way that was chosen to refinish. looks great, understated. good job!

echelon_john
10-02-2012, 07:44 PM
the crack was on the dropout; just cut/grind the dropout out, then weld a new one in, perhaps being generous with the filler material if any 'extra' was ground out. this is actually very straightforward in this situation with this type of dropout.

What I find amazing is that dropout is welded on. I wonder how they remove it and leave the stays the correct length to weld on the new one?

Is is possible they merely weld the cracks closed and finish file the joints? Seems like it could be a reasonable alternative.

Gat64
10-02-2012, 08:49 PM
That paint scheme is understated and gorgeous!

dekindy
10-02-2012, 09:03 PM
the crack was on the dropout; just cut/grind the dropout out, then weld a new one in, perhaps being generous with the filler material if any 'extra' was ground out. this is actually very straightforward in this situation with this type of dropout.

Mine had a hairline crack and to the best of my recollection, I was told that they replace both dropouts because that is the only way that you can get proper frame alignment. I believe that information was given to me at NAHBS that Winter after my frame had been repaired. Do this make sense?

They also said that they put repairs at the front of the line or at least they did then.

dancinkozmo
10-03-2012, 06:56 AM
...really like the repaint...
Is it just me or does that look like a poorly designed dropout (stress riser ) ??

victoryfactory
10-03-2012, 07:03 AM
It's nice to hear that Customer Service is alive and well at Serotta!

BTW, what is that white called? Is it pearl, gloss or metallic?
I cant tell from the photos
I was thinking about a repaint for my Atlanta this winter.

VF

cosmonaut
10-03-2012, 07:09 AM
I'm glad people seem to like the repaint. I was going for understated without it looking like a ghost bike.
As Dekindy mentions, Serotta was super quick and turned this around quickly.

cosmonaut
10-03-2012, 07:12 AM
The white is gloss. I was considering a matte finish (and made a thread about it), but ended up just going straight gloss.

jpw
10-03-2012, 07:40 AM
was the work done under warranty?

echelon_john
10-03-2012, 07:40 AM
yep, could definitely make sense. that would give them a little room to take more of the tube to get to clean metal; the result would be chain stays Xmm shorter, and Xmm more BB drop as the dropouts were cold set upward to meet the seat stays. Again, we're talking VERY SMALL numbers that would never result in a change in ride quality, etc.

these are the easy ones! it's the crumpled down tube or crushed seat tube that's a bit of a challenge! ; )



Mine had a hairline crack and to the best of my recollection, I was told that they replace both dropouts because that is the only way that you can get proper frame alignment. I believe that information was given to me at NAHBS that Winter after my frame had been repaired. Do this make sense?

They also said that they put repairs at the front of the line or at least they did then.

cosmonaut
10-03-2012, 07:59 AM
was the work done under warranty?
yes indeed!

FlashUNC
10-03-2012, 08:37 AM
Looks very cool.

A simple gloss paint scheme can go a long way.

jpw
10-03-2012, 09:49 AM
yes indeed!

even better :-)

quag
10-04-2012, 06:41 PM
Did they offer you a new repaint design or was it something you requested?

old iron rider
10-04-2012, 06:54 PM
...really like the repaint...
Is it just me or does that look like a poorly designed dropout (stress riser ) ??

Couldn't agree more. Pure cosmetics in a stressed area. What were they thinking?

martinrjensen
10-04-2012, 10:15 PM
I would think this is one area where you might want to over do it a bit. I mean even if you did you still wouldn't be adding much weight.Couldn't agree more. Pure cosmetics in a stressed area. What were they thinking?