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Originally Posted by firerescuefin
Kontact,
What is a huge Cervelo turn-off is the lack of support/response you seemed to have received as a Cervelo dealer (no slight to you). Puts the customer in no-man's land.
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And I'd agree - I think I said earlier that I am not a huge Cervelo fan.
But every brand seems to have things that they could do better - read the recent thread about Serotta's frame bearings.
I think Cervelo is a company whose endless quest for innovation often gets ahead of their ability to support it, and the designers still appear to be learning things that everyone else knew a long time ago. But for stock brands, you could certainly do worse. I'd certainly like to see more of our customers riding home on Parlees, Serottas and Sevens, though.
07-03-2011, 05:45 PM
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