Off to an unpleasant start with Rapha

[berserk87]

Originally Posted by seanile

ill bet you those 1cm cuts are from whoever is opening the bulk boxes with a boxcutter when the shipment gets to rapha's distribution facility..

Having damaged goods myself by working in a warehouse in college, I would bet you are right.

[Louis]

Originally Posted by berserk87

When I opened the box, a butterfly flew out.

You sure it wasn't one of these, a moth that had earlier (in larval form) been snacking on your clothing?

[iPaul]

Order a messenger bag, now that's a sweet looking box.

[Gsinill]

Originally Posted by Anarchist

I am curious why you are "off to am unpleasant start" when it seems that Rapha acted immediately to solve your issue.

Maybe because I wrote this before I could contact Rapha this morning?
Maybe because "pleasant" would have been a lie after unpacking my first delivery from them last night to find a defect that I could be blamed for?

Anyway, all good now, I am very impressed with Rapha customer service.

Originally Posted by Anarchist

Of course a thread title like "I am very impressed with Rapha customer service" wouldn't get half as many views.

Wasn't aware that there is any benefit in getting "many views" here on TP. Anything I should be aware of?
Otherwise, if you're implying ego reasons, I could think of other ways to increase the number of views, maybe changing my user name to something more catchy, like... uh, never mind.

[berserk87]

Originally Posted by Louis

You sure it wasn't one of these, a moth that had earlier (in larval form) been snacking on your clothing?

If one of those flew out, I would have soiled myself.

Now that moth is doping. Or something.

[jimoots]

I can't believe the premise of this thread is a sook that clothing was delivered in a bag...

[Llewellyn]

Originally Posted by jimmy-moots

I can't believe the premise of this thread is a sook that clothing was delivered in a bag...

You and me both

[Md3000]

Clearly a problem caused by hipster overload. (Just throwing that in there to get to 7 pages)..

I think the massive sale on team sky pro team bits is understandable, and quite unforeseen (although it's a risk they like to take sponsoring the team).

[happycampyer]

Originally Posted by Llewellyn

You and me both

I wasn't going to bother saying anything, but I have two teenage daughters, and let's just say that a decent volume of clothing is purchased online, and I would say that a majority of it arrives in a plastic bag. It certainly seem to be the trend in the clothing industry as a whole. I suspect that the cost savings are substantial, which more than make up for the occasional shipping mishap.

[oldpotatoe]

Originally Posted by happycampyer

I wasn't going to bother saying anything, but I have two teenage daughters, and let's just say that a decent volume of clothing is purchased online, and I would say that a majority of it arrives in a plastic bag. It certainly seem to be the trend in the clothing industry as a whole. I suspect that the cost savings are substantial, which more than make up for the occasional shipping mishap.

Yikes...my condolences...

[Idris Icabod]

Originally Posted by jimmy-moots

I can't believe the premise of this thread is a sook that clothing was delivered in a bag...

Had to Google 'sook', Aussie slang is the best, a country that is top of my list of places to visit that I'm sure I'll have no idea what is said to me.

[jmeloy]

Arghhh just realized that I forgot to enter the discount code on the pair of Rapha bibs I ordered last night! Just emailed them.

[metalheart]

Originally Posted by jmeloy

Arghhh just realized that I forgot to enter the discount code on the pair of Rapha bibs I ordered last night! Just emailed them.

What is the code?

[jmeloy]

Earlier in thread someone said SUMMERSALE10

[metalheart]

Thanks, I did not realize it only applies to "sale" items. I was hoping to snag some Classic Bibs on discount.