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Anyone ever repair a Quarq? [8/18/17 Update]
Issue: Connects for 10 seconds to 10 minutes then drops signal and won't reconnect. I have tried cleaning battery contacts and leaving battery out overnight and it keeps dropping. It stopped working corectly after I replaced the battery 3 weeks ago
Where to start? Looks like the same issues as these people (below) were having except mine is out of warranty too far and they won't repair it. Any idea of where to start with a volt meter inside the power meter brain/battery area? Other similar stories. https://www.google.com/url?sa=t&rct=...xrX4TPvpYy6t7A and http://www.bikeforums.net/...ustomer-service.html Last edited by kppolich; 08-18-2017 at 11:22 PM. |
#2
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Only if I have some spare time inside a linear accelerator.
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#3
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I think I remember something about reversing the battery to reboot it but please confirm this before trying it.
Have you tried calling & talking to the folks at Quark? They used to be really good at support. BK
__________________
HED Wheel afficianado Age is a case of mind over matter. If you don't mind, it don't matter. |
#4
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I've tried the hard reset with the battery sides touching both the battery leads and side of the case. Worked for 10 seconds and back to its old tricks. I've called and talked to them, sent the power meter in and they said they can't repair it. They don't have any other 3 bolt (attaches spider to crank arm) models available for replacement and that I would need to buy a new unit from them. Bought here on the classified and has worked great for ~2000 miles this year and then I changed the battery and now this. Sigh
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#5
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Quote:
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#6
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***8/18/17 Update***
Received the unit back from Quarq today, decided to take a peak at the superficial connections without taking the QPod apart. Cleaned out a bunch of corrosion and re-soldered a few places around the batter connection and the board as well as straightened the positive battery terminal out a little bit. I also used some caulk to fill the crack and made sure to not over tighten the small allen on the back when putting git back together. Good news! It's working and has been connected for 25 minutes without issue. Bad News! Haven't ridden it outside yet. PICS This is the quarq guys said was the likely cause of the issue. Crack on the back of the qpod Cleaned out a ton of gunk around these pins, ALOT Solder fixed and cleaned up with Isopropyl On and functional for now Last edited by kppolich; 08-18-2017 at 11:36 PM. |
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Keep us update and how plays out.
__________________
Bouldercyclingcoach.com |
#8
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How are the nunbers looking? After I did a similar full cleaning, the quarq started reading again, but my numbers seemed to be way high, like 2000 watts for a sprint(1,300 is more accurate for my max).
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#9
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Calibration numbers on the Garmin look as they did before. I'm taking it out today for a nice little ride so I'll follow up shortly.
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#10
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Quote:
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#11
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That is very very cool. I have to check my numbers again against my Stages after I disassembled, cleaned, and fixed the contact points yesterday.
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#12
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And after a very bumpy cx ride it dropped at 55:XX out of 1 hour ride. Ugh
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#13
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Dropped out and stayed out?
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#14
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Dropped out and stayed out for the remainder of the ride. Got home, popped the battery out and inspected everything and re-installed it. Fired right back up but dropped out again today after 15 mins.
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#15
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Were you able to get this unit back up and running again?
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