Have they fixed the Thomson X2 cracked face plate issue?

[Lewis Moon]

Are the Thomson X2 faceplates any less prone to cracking these days?

[elliott]

AFAIK nothing changed in the design or material. Just a running change from M4 bolt heads to M3.

There was a new version called the G2 which used T25 bolts and possibly a slightly different design but that seemed to have dissappear entirely from the internet. Not sure it even went into production.

[Lewis Moon]

Is Thomson so set in their ways that they're avoiding change? No long setback post either...

[RoosterCogset]

I still can't wrap my head around why a Thomson seatpost, bought from an e-tailer in Germany or such, is cheaper than purchased here in the US.

[bigbill]

I had X2 stems on two bikes and I've had no issues. I had an X4 on my cross bike and at some point the faceplate snapped while the bike was leaning against the garage wall. The X4 was older and I noticed a difference in hardware between the X4 and X2. I use a feeler gage to match the gap top and bottom on the X2.

[m_sasso]

Had a Silver 2X stem face plate snap on a bike hanging on the wall in the middle of the night. Had it replaced by Thomson free of charge and so far no further issues.

[Lewis Moon]

I've had an X2 faceplate crack and I've had the bars slip repeatedly.

[ewwhite]

I had the same with an X2 cracking on a track bike that was sitting in storage.

Never again.

[hampco]

They break, period. Pretty sure Thomson has discontinued that version.

[p nut]

I emailed them last summer due to a similar issue.

They said a new road stem is in production which they expect by winter (2023). But I don’t see anything on their site.

They offered a 50% discount if I send in the old stem.

[rice rocket]

Originally Posted by RoosterCogset

I still can't wrap my head around why a Thomson seatpost, bought from an e-tailer in Germany or such, is cheaper than purchased here in the US.

Simple, US allows manufacturers to set a MAP (minimum advertised price), in the EU, MAP falls under price fixing and thus illegal.


As much as I like a deal, MAP makes some sense in today's market landscape... it keeps the likes of Amazon and Walmart from gobbling up market share faster than they already have.

[nspace]

Originally Posted by p nut

I emailed them last summer due to a similar issue.

They said a new road stem is in production which they expect by winter (2023). But I don’t see anything on their site.

They offered a 50% discount if I send in the old stem.

Hopefully they bring that to market quicker than the setback at the clamp seat post they said they were going to release but never did.

[Nomadmax]

Four out five dentists recommend Thomson stems

[RoosterCogset]

Originally Posted by rice rocket

Simple, US allows manufacturers to set a MAP (minimum advertised price), in the EU, MAP falls under price fixing and thus illegal.


As much as I like a deal, MAP makes some sense in today's market landscape... it keeps the likes of Amazon and Walmart from gobbling up market share faster than they already have.

I guess, but it just seems strange that these parts can ship halfway around the world and then still be sold for less.

[nspace]

Originally Posted by Nomadmax

Four out five dentists recommend Thomson stems

Wait we're not throwing the X4 into this are were?!