Quote:
Originally Posted by Peter P.
Because, as I have read, it is AN AMERICAN PRACTICE to spend the energy on finding fault. That is how we solve problems.
The Japanese manufacturing culture does it differently; they focus on SOLVING THE PROBLEM.
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Ok, but very few of us here have the power and the authority to SOLVE THE PROBLEM. This thread has degenerated into an armchair business school dissertation and a Serotta bash fest. Sad.