Thread: Garmin warranty
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Old 03-20-2011, 11:50 AM
djg21 djg21 is offline
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Join Date: Mar 2004
Location: Saratoga, NY
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Quote:
Originally Posted by Plum Hill
I bought a Garmin Edge back in December 2010.
With very little use (set-up, one walking trip, two car trips, and four bike rides) the unit would not upload to Garmin Connect. CS replaced the unit with a "refurbished" device.

Their warranty rights allow them to "... repair or replace (with a new or newly-overhauled replacement product)...".
To me, it seems a tad cheap to replace a three month old malfuntioning device with a refurbished unit as opposedd to a new unit.

Any thoughts?

There is no difference, and you wouldn't know that is a refurbished unit. Garmin has been great with repairs IME, even when units are out of warranty.
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