I stopped going to or buying anything from lbs ever since I discovered that I can find better deals here or online, same with information or advice on how to fix my own bikes. So, that was more than 12-15 years ago.
But recently, I had to go through Bicycle Sports Shop (an LBS in Austin) to handle the recall of a Zipp wheel. They were more than generous with their time so I intend to bring a crate of Guinness Stout tomorrow when I pick the wheel up as a way of saying thank you. I also bought a couple of Specialized tires that were on promotion currently (buy one get one free). The store prices of these tires were the same as online but I saved on shipping.
Bottom line is: There got to be compeling reason for me to use an LBS, if not, I simply don't.
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