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You're talking about the oval washers that go under the nipple, inside the rim? (There are also washers that go against the head of the spoke at the hub flange.)
Those are only intended for traditional box-section rims where there's a flat surface for the relatively flat washers to bear against. I'm guessing you have something v-shaped or some kind of deep section rim? Forget about using those washers. And frankly, they are bulky, heavy, and don't work all that well. They won't do much to save your wheel if the wheel isn't solid without them.
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